michelle cantu patient portal

About Michelle L Cantu MD

Michelle L Cantu, MD is a health care provider primarily located in San Antonio, TX, with other offices in San Antonio, TX and San Antonio, TX ( and 2 other locations ). She has 17 years of experience. Her specialties include Child and Adolescent Psychiatrist, Psychiatry, Adult, Child/Adolescent Psychiatry. She speaks English.

Rating Overview

The overall average patient rating of Michelle L Cantu is Great. Michelle L Cantu has been rated by 44 patients.From those 44 patients 19 of those left a comment along with their rating.The overall rating for Michelle L Cantu is 3.7 of 5.0 stars.

0 stars if possible

The office here are the worst, they dont answer the phone, dont call back, Dr.Cantu doesnt sign off of medication until days later if not the next week for her patients with mental health problems. Just not the way to work. Get some new office people and work ethic “Dr” Cantu.

Five Stars

Been a patient for just over 3 years. Portal works best for communication and office staff is always helpful and returns phone calls within a reasonable time. No complaints here!

One Star

This office is the absolute worst when it comes to getting a prescription called in. The office staff lies and tells you it was called in when it never was.

If possible, find another Clinic

We have experienced nothing but frustration with this clinic. They do not return phone calls, the rarely answer the phone and when they do, the staff if rude. Getting refills called in CORRECTLY is impossible. If they get called in at all, they are at the wrong pharmacy, in the wrong town, or in the wrong amounts.

Lazy, slouchy

I thought those with mental illness tend to let ourselves physically go when we need the psychiatrist? Wrong!!! There is a lazy, slouchy male at the front desk that doesn't have an ounce of customer service. Then on the other spectrum is a senior citizen woman that never smiles or looks up to greet you.

In-Network Insurance

Dr. Cantu is an in-network provider for the following insurance plans: Humana, ComPsych, PHCS, Multiplan, Hill Country Memorial Health System (WebTPA)

Out-of-Network Insurance

Dr. Cantu and PA Caldwell will see new patients with insurances for which they are not providers. The patient or parent is responsible for the full fee at the time of the appointment. Dr.

0 stars if possible

The office here are the worst, they dont answer the phone, dont call back, Dr.Cantu doesnt sign off of medication until days later if not the next week for her patients with mental health problems. Just not the way to work. Get some new office people and work ethic “Dr” Cantu.

Five Stars

Been a patient for just over 3 years. Portal works best for communication and office staff is always helpful and returns phone calls within a reasonable time. No complaints here!

One Star

This office is the absolute worst when it comes to getting a prescription called in. The office staff lies and tells you it was called in when it never was.

If possible, find another Clinic

We have experienced nothing but frustration with this clinic. They do not return phone calls, the rarely answer the phone and when they do, the staff if rude. Getting refills called in CORRECTLY is impossible. If they get called in at all, they are at the wrong pharmacy, in the wrong town, or in the wrong amounts.

Lazy, slouchy

I thought those with mental illness tend to let ourselves physically go when we need the psychiatrist? Wrong!!! There is a lazy, slouchy male at the front desk that doesn't have an ounce of customer service. Then on the other spectrum is a senior citizen woman that never smiles or looks up to greet you.

Office nonresponsive

My insurance company gave me this doctors information and told me that they had crisis appointments for my 12 yo daughter. I called on a Monday and left a message with office. Office message states that call back can take 48 hours. After no return phone call I called again and left another message Thursday morning.

Disappointed

Dr Cantu doesn’t care about her patients and doesn’t return messages after recommending the portal. Stuff is great but seems to be getting a second staff person often . There’s been one young lady who has stuff with her for many years and i love talking with her but Dr Cantu needs to work on returning messages. Other then that everything is good.