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by Estefania Mertz Sr. 4 min read

Patient Portals - Massachusetts General Hospital

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What are MassHealth patient portals?

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How do I access my health information through patient gateway?

Massachusetts General Hospital's patient portals are online resources that help patients manage their condition or obtain a second opinion as well as arrange a virtual visit with their doctor or renew a prescription.

What can I do in mygenesis patient portal?

Patient Portal. Test results are available on our portal in real-time. Please allow your provider 24 hours to contact you regarding results. If you do contact your provider regarding test results, please call during regular business hours. After hour calls will be answered by the provider on call who may not be as familiar with your health care ...

What is the Massachusetts General Hospital Apple Health app?

Sign in to Mass General Brigham Patient Gateway. ... The Patient Gateway website uses "cookies" to determine the number of times a page on the website has been accessed. Cookies are small computer files that a website can transfer to your computer. Examples of information we collect include how often someone visits our site and their activities ...

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How to make an appointment with a patient?

How to schedule an appointment through Patient Gateway: 1 Log in to Patient Gateway 2 Click the “Appointments” tab, then select “Schedule an Appointment” 3 Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled

How does Apple Health work?

To begin, open the Apple Health app, navigate to Health Records, select the institutions from which you wish to download your data, and follow the instructions.

How do I request prescription refills?

Click on the “My Health” tab, and choose the “Medication” link. Once there, you'll see your prescription history and can request refills. Medications not prescribed by current MaineGeneral providers cannot be renewed through the portal, even if they appear on your list.

How do I request an appointment?

There are two ways to request appointments using FollowMyHealth ®. The first is by using one of the appointment links—either clicking on the “Request” box under “Appointments” on the right-hand side of your MaineGeneral’s FollowMyHealth ® Patient Portal homepage or using the “Schedule an Appointment” link at the top of the homepage.

How do I receive appointment reminders?

Click on the “My Account” link located in the top right-hand corner of each page, and then go to “Preferences,” and select “Notification Preferences.” This can also be used to limit the notifications.

How is my health information protected?

Our portal uses a secure, well-established, third-party software system. All information sent to or from MaineGeneral’s FollowMyHealth ® Patient Portal or stored by MaineGeneral’s FollowMyHealth ® Patient Portal is encrypted in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

How do I pay my bill?

Click "Billing" under the My Account menu. When you arrive at the next page, click on "Pay My Bill." When you arrive at the next page, follow the instructions on how to fill in the form and provide financial information. Make sure your account number and invoice number match those on the bill, so that your account is credited properly.

I don't want to share my information with other third-party health care applications. Do I have to?

No, you don’t. You can continue to use FollowMyHealth ® without sharing your health care information with an external third-party health care application.

Is my health data protected if I share my information with other applications?

Your health data that you choose to share with a compatible third-party health care application may no longer be subject to federal laws and regulations that apply to an individual's protected health information.

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