methodist my patient portal

What is the Methodist my care portal?

The secure online portal is available via desktop computer, mobile device or the Methodist My Care app. It allows you to: Are you a Methodist patient but don't have a Methodist My Care account?

How do I use the patient portal?

The Patient Portal allows you to take charge of managing your health. Use the search function below to access the correct Patient Portal. Type your provider's name or the name of the location where you receive care.

How do I contact Methodist customer support?

For help navigating the portal once you have access, call Methodist Customer Support Monday-Friday, 8 a.m.-5 p.m. at (402) 354-5410. Leave a voicemail after hours and on holidays for a return call the next business day.

Who can I enroll on Methodist My Care?

Patients 18 and older can enroll. As an adult, you can enroll yourself and any of your children who are 17 or younger.

What is Methodist My Care?

Methodist My Care is a secure online tool for patients of Methodist Health System. It’s a convenient way for you and your family to access your health information through our patient portal and communicate with many of your care providers. Methodist My Care is available via desktop computer, mobile device or the Methodist My Care mobile app.

Is communication through the patient portal intended to replace telephone contact with my care provider’s office?

No. You are welcome and encouraged to call your care provider’s office. The portal is simply another option for you to use for routine matters that do not require an immediate reply.

What is the turnaround time for replies to messages sent through the patient portal?

We will make every effort to respond to your request within 24 hours. Messages received after business hours, on holidays or during weekends will be reviewed the next business day.

How does Methodist My Care work?

Methodist My Care can help you manage your health by bringing your electronic medical records and other resources to your fingertips. The secure online portal is available via desktop computer, mobile device or the Methodist My Care app. It allows you to:

Can I make appointments with and send messages to any Methodist Health System care provider through the patient portal?

Clinic and hospital staff can confirm if you can make an appointment or send a message to a particular provider. When scheduling appointments through the patient portal, available providers’ names will display on a drop-down menu. When sending messages, available providers’ names will display in a search field.

What is the phone number for Methodist?

For help navigating the portal once you have access, call Methodist Customer Support Monday-Friday, 8 a.m.-5 p.m. at (402) 354-5410. Leave a voicemail after hours and on holidays for a return call the next business day.

Who suggested Methodist My Care to Josh?

When Dr. Hutteger suggested Methodist My Care to Josh, he jumped at the opportunity.

Can you self enroll in Methodist?

If you have your medical record number (available on a Methodist billing statement), you can self-enroll here.

Can patients send pictures of symptoms?

Some patients, he said, have sent him photos of symptoms and asked if an office visit was appropriate, or if a health situation while overseas required immediate attention. Patients appreciate the reassurance and peace of mind they can get from a quick message, Dr. Hutteger said.

Can you send a secure message with blood sugar?

Holm explained how a patient can send a secure message at any hour with blood sugar information typed out or displayed in a photo or PDF. Her response via the portal reveals another way it provides peace of mind.

How to contact Houston Methodist?

For more information on Houston Methodist MyChart, please contact the Houston Methodist customer service team at 832.667.5694 or visit the Frequently Asked Questions page.

What is Houston Methodist MyChart?

Learn how to navigate the newly redesigned Houston Methodist MyChart, a system-wide electronic health record system available at all Houston Methodist facilities. This system provides a more efficient patient experience, and ultimately helps achieve better health outcomes.

Can you view medical records on Houston Methodist MyChart?

Your privacy is paramount. With Houston Methodist MyChart, you set the permissions for sharing medical information , so only your health care team and those you designate will be able to view your records.