methodist hospital west patient portal

How do I access the Methodist my care patient portal?

With the Methodist My Care app, you can access the patient portal through a convenient app on your phone or tablet. . You must enroll in a patient portal account before accessing your records through the app.

Why choose Houston Methodist West Hospital?

Houston Methodist West Hospital is growing to meet the needs of our community. Here, you’ll find a beautiful, growing hospital campus that offers more than 200 beds and access to innovative medical and surgical care.

What are the visiting hours at Houston Methodist West Hospital?

Visiting hours – We have a 24-hour visitation policy at Houston Methodist West. Between 6 a.m. and 9 p.m., enter through the front entrance of the hospital. After 9 p.m., please enter through the emergency department. Directions to our hospital.

How do I use the patient portal?

The Patient Portal allows you to take charge of managing your health. Use the search function below to access the correct Patient Portal. Type your provider's name or the name of the location where you receive care.

Find Your Patient Portal

The Patient Portal allows you to take charge of managing your health. Use the search function below to access the correct Patient Portal.

Important Information About Changes to Your Medical Records

At Methodist Le Bonheur Healthcare, we want you to be well-informed about your care so you can support your own journey to optimal health, and that’s why we offer a patient portal that provides access to your own healthcare information. Your access is being expanded even further.

Bill Pay Options

You can pay bills from Methodist Le Bonheur Healthcare online, by phone or by mail. Visit our Pay My Bill page for additional information.

Can clergy visit without being counted?

If you feel an exception is needed, please speak to management. Patients' clergy may visit without being "counted" against the patients' visitor limit. As with all visitors, visiting clergy must check in with screeners, wear a mask, submit to a temperature check, and state whom they plan to visit.

Can you visit both parents in the ICU?

For the Neonatal ICU, both parents will be allowed to visit at the same time. On the day of surgery (either incoming for surgery or already hospitalized), 2 healthy visitors are allowed to stay in the waiting room during surgery, then accompany the patient back to the unit. COVID VACCINATION.

An online tool for managing your health

Methodist My Care can help you manage your health by bringing your electronic medical records and other resources to your fingertips. The secure online portal is available via desktop computer, mobile device or the Methodist My Care app. It allows you to:

What is Methodist My Care?

Methodist My Care is a secure online tool for patients of Methodist Health System. It’s a convenient way for you and your family to access your health information through our patient portal and communicate with many of your care providers. Methodist My Care is available via desktop computer, mobile device or the Methodist My Care mobile app.

I signed up for the patient portal but have not received my email invitation. What should I do?

Check your junk mail folder. Your email invitation from My.Bestcare or IQHealth.com may be there.

Who can I enroll on Methodist My Care?

Patients 18 and older can enroll. As an adult, you can enroll yourself and any of your children who are 17 or younger.

Can I make appointments with and send messages to any Methodist Health System care provider through the patient portal?

Clinic and hospital staff can confirm if you can make an appointment or send a message to a particular provider. When scheduling appointments through the patient portal, available providers’ names will display on a drop-down menu. When sending messages, available providers’ names will display in a search field.

What is the turnaround time for replies to messages sent through the patient portal?

We will make every effort to respond to your request within 24 hours. Messages received after business hours, on holidays or during weekends will be reviewed the next business day.

What if I see an error in the information on my account?

Please send a message through the patient portal or call your care provider’s office.