merge medical center patient portal

Why choose merge Medical Center?

The medical strategies of Merge Medical Center have helped men and women in Charleston and across the country regain their health. How did you hear about us? Site powered by Zeniark. All Rights Reserved 2022

What is the patient portal?

The patient portal is an easy and convenient way for patients to stay connected at any time of day. The center provides patient's online access to their medical records, physicians, and lab results. We want to make staying healthy and the recovery process as easy and stress free as possible.

What is the Amita patient portal?

For your convenience, we offer a safe and simple way to schedule appointments, access your medical information and test results, pay your bill and more. It's all just a click away! The AMITA Health system currently uses multiple electronic medical record (EMR) systems, so your patient portal will vary depending on where you received care.

How do I give someone access to my medical records?

If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center.

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your portal, you will be able to do the following:

Who has access to my account?

Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center. In the future we hope to add additional functionality that allows you to add additional information related to your health to your portal. If you do so, you'll have your information in a secure place that can be accessed anywhere you have Internet access.

Who do I contact for help?

Technical assistance is available 24 hours a day, seven days a week, (877) 621-8014. We can help you locate your portal invitation, sign up, log in, and navigate within the portal, but we can't answer your clinical questions. Please contact your healthcare provider for those inquiries.

How long does the enrollment link last?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records. If you need technical help to locate the invitation, assistance enrolling, or navigating within the portal, you may contact our Technical Support center at (877) 621-8014; the staff are available 24 hours a day, seven days a week.

How can I create an account?

At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay. Ask your caregivers if it is available at the facility you visit.