mercyone patient portal mason city, iowa

How do I contact MercyOne North Iowa Medical Center?

NextGen Clinic Patient Portal is now available at several MercyOne Clinics. The NextGen Patient Portal allows you to connect with your doctor or primary care provider at a time that works best for you. Request an appointment, communicate with your doctor’s office and get health information online. To sign up, visit your clinic office.

How do I contact MercyOne for medical questions?

Patient Portal - MercyOne Statewide View your medical records online using our Patient Portals, available 24/7/365. Updates to your records and new test results post to the portal as soon as they are available. Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention.

How do I Reset my Password for the hospital patient portal?

For technical support or to reset your password, call our Support Center at 1-800-324-8163. Please do not call your primary care physician. If you are experiencing a medical emergency, please call 911 and do not use online messaging.

When will MyHealthRecord be updated?

Attention: Beginning June 6, 2019, MyHealthRecord will receive a security update. This update will provide a better user experience and enhanced security. To access your hospital medical records, you must create a new account.

How to verify your identity?

Verify your identity by entering your legal first name, legal last name and date of birth. Verify your email address and set up a username and password. Select three security questions. Be sure to supply answers that are not easy for others to guess or discover.

Is MyHealthRecord free?

MyHealthRecord gives you easy, online access, 24 hours a day, to portions of your hospital medical records and test results. MyHealthRecord is free to use, simple to sign-up for and is completely secure. Only you and your care team at the hospital will have access to your private health information.