mercyone patient portal login

by Ryann Simonis DVM 8 min read

Patient Portal - MercyOne Statewide Des Moines, Iowa (IA ...

28 hours ago Patient Portal - MercyOne Statewide. View your medical records online using our Patient Portals, available 24/7/365. Updates to your records and new test results post to the portal as soon as they are available. Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention. >> Go To The Portal


How do I access my MercyOne health information online?

Patient Portal - MercyOne Statewide. View your medical records online using our Patient Portals, available 24/7/365. Updates to your records and new test results post to the portal as soon as they are available. Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention.

What patient portals does MercyOne offer in Iowa?

For login issues, call your MercyOne provider's office, or our Medical Records office at 319-272-5338. For questions about results in your MyCare portal, contact your health care provider. First time users will need a MyCare Access Code to begin using the portal.

What is MyCare at MercyOne?

After June 6, we invite you to re-register your Hospital Patient Portal account and follow these instructions: Verify your identity by entering your legal first name, legal last name and date of birth. Verify your email address and set up a username and …

What is the mymercy patient portal?

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How to verify your identity?

Verify your identity by entering your legal first name, legal last name and date of birth. Verify your email address and set up a username and password. Select three security questions. Be sure to supply answers that are not easy for others to guess or discover.

When will MyHealthRecord be updated?

Attention: Beginning June 6, 2019, MyHealthRecord will receive a security update. This update will provide a better user experience and enhanced security. To access your hospital medical records, you must create a new account.

Is MyHealthRecord free?

MyHealthRecord gives you easy, online access, 24 hours a day, to portions of your hospital medical records and test results. MyHealthRecord is free to use, simple to sign-up for and is completely secure. Only you and your care team at the hospital will have access to your private health information.

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I. Statement of Participation

  • Welcome to MercyOne MyCare. The purpose of offering you MyCare is to provide you web-based access to relevant portions of your medical records and to allow providers and colleagues to interact with patients regarding your health careand related information. The following terms and conditions ("MyCare Terms") govern your use of MyCare. Please read the MyCare Terms carefull…
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II. Use of Mycare For Healthcare Services

  • MercyOne and certain health care providers offer MyCare as a convenience to patients. It is not a substitute for appropriate and timely contact with your health care provider and should neverbe used for urgent medical matters. YOU SHOULD NEVERUSE THE MYCARE SERVICE IF YOU HAVE AN EMERGENCY OR THINK THAT YOU NEED TO SPEAK WITH SOMEONE URGENTLY. IF YOU H…
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III. Electronic Messaging

  • You understand that MercyOne, or your health care provider's team, may send you messages via MyCare. By using MyCare you have agreed to allow MercyOne and/or your health care provider to interact with you via messages sent to your MyCareInbox. These messages may contain information important to your health and medical care, including certain laboratory results. It is y…
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IV. Mycare ID and Password

  • You will create a unique identification (ID) code and password to be used to access your health information via MyCare. This ID and password are unique codes that identify you in the MyCare computer system. Inquiries and entries that you make via MyCare will be logged with your identity. It is extremely important that you keep the ID and password that you use to access MyCare com…
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v. Access by Someone Other Than The Patient

  • If you wish to allow someone, such as your spouse, access to your MyCare account, you will be able to grant him or her proxy access from within MyCare. Once you grant Proxy Access to the identified individual, he or she will have full access to your MyCare account, including all of your medical information contained in your MyCare account.
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VI. Availability; Accuracy and Integrity of Information

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VII. Confidentiality and Security

  • MercyOne complies with applicable HIPAA privacy and security standards with respect to your medical information at Trinity Health Of New England. Your health care provider's practice is responsible for compliance with applicable HIPAA privacy and security standards with respect to your medical information at your health care provider's practice. You are solely responsible for t…
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VIII. Termination of Access

  • The Service Provider may restrict or terminate your access to MyCare at any time without notice upon your violation of the MyCare Terms, as determined by the Service Provider in its sole discretion.
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IX. Governing Law

  • The MyCare Terms shall be governed in all respects by the laws of the State of Connecticut without giving effect to its conflicts of law provisions. You agree to submit exclusively to the personal jurisdiction of and venue in the state and federal courts of the State of Connecticut, in the judicial district of Hartford.
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