mercyhealth.com patient portal

What is Mercy Health Help Desk number?

Manage Your Health with the MyChart Patient Portal. With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer. With your MyChart account you can:

Does Mercy Hospital allow visitors?

Mercy Health is a non-profit health care system serving Grand Rapids, Muskegon, the Lakeshore and the surrounding communities. Mercy Health MyChart Patient Portal

Do you have the patient portal?

Currently, Mercy Health only offers testing for patients who have a Mercy Health primary care provider (PCP). For more information please call 866-624-0366. If you don’t already have a Mercy Health PCP, please visit a retail pharmacy or contact your local health department for information on testing locations in your area.

What is our patient portal?

A message for Mercy Health patients. Mercy Health is seeing our highest number of COVID-19 hospitalizations since the start of the pandemic. Given the current volume in our communities and the severe strain on our staff and facilities, we are enacting crisis standards of care across our footprint. This does not mean that we provide lower ...

How to contact Mercy Health MyChart?

If you have forgotten your password or for any problems using or logging into the app, contact the Mercy Health MyChart Help Desk at 844-552-4278 .

What is Mercy Health's MyChart?

MyChart can help you take control of your health with free, personalized and secure 24/7 online access to health care. With MyChart, patients of Mercy Health can make an appointment, view health information, get test results, refill prescription and communicate with your care team.

How to sign up for MyChart?

There are three easy ways to sign up for MyChart: 1 Register online - You may have been given a 10-digit activation code at your last doctor's appointment. If so, click here to register online. No need to worry if you don't have an activation code. You can still register for MyChart by providing a little bit of information about yourself. Click here to register without an activation code. 2 Register at your provider's office - It's quick and easy to set up an account at your health care provider’s office during your next appointment. 3 Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.

How to contact Mercy Health?

If you have questions about your bill, please contact Mercy Health Shared Services Customer Service at 616-685-3500 or Toll Free at 866-549-9552.

How long does it take for insurance to pay?

Your insurance company has 60 days to respond with payment. If there is a remaining balance after this time, the amount becomes your responsibility. Balances 90 days past due are subject to collection agency action unless prior arrangements are made.

Is Mercy Health Financial Assistance billed separately?

Services provided by Mercy Health Physician Partners (MHPP) are billed separately, but are covered by Mercy Health Financial Assistance. If you have questions about your bill or want to apply for financial assistance, please contact Patient Business Services – Kentwood (PBS-K) Customer Service toll free at 1-888-777-6433.

Does Mercy Health pay Medicare?

Mercy Health participates with Medicare, Medicaid, Blue Cross/Blue Shield of Michigan and many other insurance payers . It is up to you to make sure you complete any claim forms and provide your insurance carrier with any information they may need to cover your claim. We bill your insurance company directly, according to the information provided when you received care. Your insurance company has 60 days to respond with payment. If there is a remaining balance after this time, the amount becomes your responsibility. Balances 90 days past due are subject to collection agency action unless prior arrangements are made.

Connecting My Portal With Other Apps

Dignity Health Medical Foundation - Woodland and Davis is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

General Enrollment FAQs

What is My Portal (Patient Portal)?#N#My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal account, you will be able to do the following:

New To MyMercy?

MyMercy allows Mercy patients to request an appointment, begin an e-visit, view lab results, pay a bill and much more.

QuickPay

Mercy QuickPay provides a convenient way for Mercy patients without a MyMercy account to pay their bill online.