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Patient Portal. Mercy’s Patient Portal allows you to view parts of your electronic medical record from anywhere with Internet access. It provides personal health information about recent services you received at Mercy Hospital. Information for a specific visit to the hospital will be available 24 hours after discharge.
Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention.
Click here to be re-directed to the correct patient portal or contact customer service for assistance at 888-98-MERCY (888-986-3729). New To MyMercy? MyMercy allows Mercy patients to request an appointment, begin an e-visit, view lab results, pay a bill and much more.
For technical support or to reset your password (only for the hospital patient portal), call our Support Center at 1-877-448-1770. Please do not call your primary care physician.
The NextGen Patient Portal allows you to connect with your doctor or primary care provider at a time that works best for you. Request an appointment, communicate with your doctor’s office and get health information online.
Do not call the Support Center number for the hospital patient portal. If you are experiencing a medical emergency, please call 911 and do not use online messaging.
The portal is a website, much like the websites you may use to bank, invest or check school records online. In our case, it lets you send and receive communication with your doctor’s office when it is convenient for you.
Request an appointment time and look up your scheduled appointments online.