mercy medical group online patient portal

What is Mercy Medical Group?

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

How to request mercy medical records?

Securely access personalized health information at any time, day or night. Sign up or login Mercy HEALTHeChart is an online, interactive web portal that empowers all Mercy Hospital patients and their families to take a more active role in their care by providing free, secure access to health information and online communication with Mercy staff.

What is the phone number for Mercy Medical Center?

View your medical records online using our Patient Portals, available 24/7/365. Updates to your records and new test results post to the portal as soon as they are available. Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention. Select your MercyOne home location: Cedar Falls Centerville Clinton

What is a patient portal?

The patient portal is an easy and convenient way for patients to stay connected at any time of day. The center provides patient's online access to their medical records, physicians, and lab results. We want to make staying healthy and the recovery process as easy and stress free as possible. Conveniently manage your health care

🏥❤️ How do I find a primary care physician at Mercy Medical Group?

Look for a primary care physician at Mercy Medical Group and schedule an appointment. Find a doctor .

👨‍⚕️⚕️ How do I find a primary care physician at Mercy Medical Group who takes my insurance?

Look for a primary care physician at Mercy Medical Group that accepts your insurance and schedule an appointment. Please go to the doctor search p...

🗄️⚕️ How do I access my medical records?

You can access your medical records, test results, and more by going to our patient portal selector page . Find your city, click on your facility...

💳 How do I pay my bill?

To pay a bill online, visit our Billing Help and FAQ page and follow the instructions to pay a bill.

🖥️⚕️ Do you have a patient portal?

You can view the patient portal selector page and access your medical records, test results, and more. Find your city, click on your facility nam...

📱 Do you have a mobile app where I can book and see my appointments?

Our my care. by Dignity Health mobile app allows you to quickly and easily book and view appointments, get directions, and more.

📱 Do you have a mobile app where I can view my medical records and test results?

Our my portal. by Dignity Health mobile app allows you to view your medical records, test results, and even message your providers.

🙋🏽‍♂️🩺 How can I apply for job opportunities?

Navigate to our careers portal where you can view our current job openings and apply for positions online.

🙋👨‍⚕️ Do you have residency opportunities?

1. View our current Administrative Fellowship opportunities 2. View our current Physician Residency opportunities 3. View our current RN New Gra...

Find a Doctor

Selecting a doctor is an important decision in your personal health care. Our doctors are dedicated to providing you with high quality, compassionate medical care. Use our tool to find a primary care or specialty doctor that meets your needs.

Billing Information

Learn how you can pay your bill and what payment assistance options are available.

Insurance Accepted

We contract with most health insurance plans and provide healthcare services that fit your health plan benefits.

Laboratory Services

We partner with Quest Diagnostics to provide our patients easy access to laboratory services. Find a location near you.

New Patients

Our physicians are dedicated to providing you with high quality, compassionate medical care tailored to your personal needs.

My Portal (Patient Portal)

When you are a Mercy Medical Group patient you have access to My Portal (Patient Portal) where you can communicate with your doctor, request, change or cancel appointments, and check your health records online.

Diagnostic Imaging

Back in 1948, four local Internists and one local Pediatrician had the dream of integrating patient care with diagnostic imaging and laboratory all under one roof.

Conveniently manage your health care

The portal provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

Connecting the portal with other apps

We can help you locate your portal invitation, sign up, log in, and navigate within the portal, but we can't answer clinical questions. Please contact your healthcare provider for those inquiries. To learn more, click here .

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your portal, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

Manage Your Health with the MyChart Patient Portal

With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer.

MyChart allows you to

Schedule an appointment yourself or request to be contacted. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

Conveniently Manage Your Health Care

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here.

General Enrollment FAQs

Questions regarding specific medical records should be directed to our Health Information Management (HIM) department. General clinic questions should be directed to our office. Technical assistance is available 24 hours a day, seven days a week at (877) 621-8014.

COVID-19 Vaccine Update

Our priority is to administer COVID-19 vaccines as quickly and safely as possible. MMG is currently offering Moderna and Janssen/Johnson & Johnson vaccines to community members aged 18 and older. Pfizer vaccines for children and adults aged 12 and up are also available. All vaccines are available as daily supply allows.

Services that we offer

Our team of neurologists, all members of the Dignity Health Neurological Institute of Northern California, are regional leaders in stroke care, treating the highest volume of neurovascular patients in the Greater Sacramento region.

Nationally Recognized Care

You’re in the best of hands. Mercy Medical Group has been recognized with some of the nation’s highest accolades for delivering high-quality and affordable patient-centered care.

Learn More About Our Newest Location in Citrus Heights

For the past 50 years, Dignity Health and Mercy Medical Group have delivered high quality, compassionate care to the Citrus Heights community, even as the population has increased by over 400%.

What is family medicine?

Family medicine or general practice is the medical specialty that focuses on overall health and manages common and long-term illnesses in men, women, and children. Learn More.

What does OB/GYN stand for?

OB/GYN stands for obstetrics and gynecology, which is a medical specialty that focuses on women's health. This includes all aspects of reproductive health, such as menstruation, as well as pregnancy and childbirth and menopause. Learn More.

What is primary care?

Primary care is the general or routine healthcare given by a healthcare provider such as a family doctor or nurse practitioner. This is often the first level of healthcare and the source of continuing care for serious health problems. Learn More.