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Do you have the patient portal?

Currently, Mercy Health only offers testing for patients who have a Mercy Health primary care provider (PCP). For more information please call 866-624-0366. If you don’t already have a Mercy Health PCP, please visit a retail pharmacy or contact your local health department for information on testing locations in your area.

How to request mercy medical records?

Mercy Health is a non-profit health care system serving Grand Rapids, Muskegon, the Lakeshore and the surrounding communities. Mercy Health MyChart Patient Portal

What is my Patient Portal?

Download the My Mercy Health app in the App Store or on Google Play. Access Your Existing MyChart Account Already have a MyChart account? Log in to access your information. Log In to MyChart If you're having difficulty logging into the MyChart app, please call 844-552-4278. If you are having a medical emergency, call 911 right away.

What is our patient portal?

If you need technical help to locate the invitation, assistance enrolling, or navigating within My Portal (Patient Portal), you may contact our Technical Support center at 844.274.8497; the staff are available 24 hours a day, seven days a week. Who do I contact for help?

eVisits - Primary Care Without Leaving Home

An ideal solution when you have have a common, non-urgent medical issue, a MyChart Evisit is a convenient service for existing primary care patient...

Notice of Privacy Practices

Learn more about how medical information about you may be used and disclosed -- and how you may get access to this information.

Hospital Pre-Registration

Please fill out your hospital pre-registration at least three days prior to your service. On the day of your procedure, please bring your insurance...

Mercy Health Physician Registration

Please fill out your registration prior to your visit with a Mercy Health Physician. On the day of your visit, in addition to the form listed here,...

My Mercy Health App - Access Your Health Record, Find Care, Manage Appointments and More

Manage all aspects of your care from one convenient, secure patient portal.

MyChart - Access Your Mercy Health Medical Records

Using MyChart, you can access your Mercy Health medical records and patient chart in real time.

Evisits - Primary Care without Leaving Home

An ideal solution when you have have a common, non-urgent medical issue, a MyChart Evisit is a convenient service for existing primary care patients that is easy to book online from home, the office or wherever is convenient for you.

Pay a Mercy Health Bill

Learn more about the methods and ways to pay your Mercy Health hospital or physician practice bill.

Request Medical Records

Get information on how to request a copy of your Mercy Health medical records from a hospital or physician.

Download Our Hospital Pricing Sheets

Mercy Health is happy to provide information on anticipated charges for services most frequently provided at our hospital facilities.

Notice of Privacy Practices

Learn more about how medical information about you may be used and disclosed -- and how you may get access to this information.

How to contact Mercy Health MyChart?

If you have forgotten your password or for any problems using or logging into the app, contact the Mercy Health MyChart Help Desk at 844-552-4278 .

What is Mercy Health's MyChart?

MyChart can help you take control of your health with free, personalized and secure 24/7 online access to health care. With MyChart, patients of Mercy Health can make an appointment, view health information, get test results, refill prescription and communicate with your care team.

How to sign up for MyChart?

There are three easy ways to sign up for MyChart: 1 Register online - You may have been given a 10-digit activation code at your last doctor's appointment. If so, click here to register online. No need to worry if you don't have an activation code. You can still register for MyChart by providing a little bit of information about yourself. Click here to register without an activation code. 2 Register at your provider's office - It's quick and easy to set up an account at your health care provider’s office during your next appointment. 3 Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.

Connecting My Portal With Other Apps

Dignity Health Medical Foundation - Woodland and Davis is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

General Enrollment FAQs

What is My Portal (Patient Portal)?#N#My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal account, you will be able to do the following:

New To MyMercy?

MyMercy allows Mercy patients to request an appointment, begin an e-visit, view lab results, pay a bill and much more.

QuickPay

Mercy QuickPay provides a convenient way for Mercy patients without a MyMercy account to pay their bill online.