mercy family physicians sacramento patient portal

What services does Mercy Family Health Center offer?

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

Why choose Mercy Medical Group for primary care?

A family health center with all the resources of a big hospital like Methodist Hospital of Sacramento. Located on the Methodist Hospital campus, Mercy Family Health Center doctors and residents offer comprehensive one-stop service for patients of all ages, including primary and urgent care, X-rays, labs and access to hospital specialists.

What is my portal (patient portal)?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal account, you will be able to do the following: View summaries of your electronic health record. View lab, imaging ...

How do I register for Mercy Health MyChart?

The patient portal is an easy and convenient way for patients to stay connected at any time of day. The center provides patient's online access to their medical records, physicians, and lab results. We want to make staying healthy and the recovery process as easy and stress free as possible. Conveniently manage your health care

COVID-19 Vaccine Update

Our priority is to administer COVID-19 vaccines as quickly and safely as possible. MMG is currently offering Moderna and Janssen/Johnson & Johnson vaccines to community members aged 18 and older. Pfizer vaccines for children and adults aged 12 and up are also available. All vaccines are available as daily supply allows.

Services that we offer

Our team of neurologists, all members of the Dignity Health Neurological Institute of Northern California, are regional leaders in stroke care, treating the highest volume of neurovascular patients in the Greater Sacramento region.

Nationally Recognized Care

You’re in the best of hands. Mercy Medical Group has been recognized with some of the nation’s highest accolades for delivering high-quality and affordable patient-centered care.

Learn More About Our Newest Location in Citrus Heights

For the past 50 years, Dignity Health and Mercy Medical Group have delivered high quality, compassionate care to the Citrus Heights community, even as the population has increased by over 400%.

A family health center with all the resources of a big hospital like Methodist Hospital of Sacramento

Located on the Methodist Hospital campus, Mercy Family Health Center doctors and residents offer comprehensive one-stop service for patients of all ages, including primary and urgent care, X-rays, labs and access to hospital specialists.

Human Trafficking Medical Home

Our purpose is to provide a safe primary care medical environment for victims and survivors of exploitation and human trafficking led by understanding physicians and medical staff extensively trained in victim-centered, trauma-informed care.

Referrals to Community Resources

If you or anybody you know is a victim of human trafficking and would like to make an appointment or learn more, please call the Mercy Family Health Center at (916) 681-3488.

What is dignity health?

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

How long does an enrollment link last?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records. If you need technical help to locate the invitation, assistance enrolling, or navigating within My Portal (Patient Portal), you may contact our Technical Support center at 844.274.8497; the staff are available 24 hours a day, seven days a week.

Conveniently manage your health care

The portal provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

Connecting the portal with other apps

We can help you locate your portal invitation, sign up, log in, and navigate within the portal, but we can't answer clinical questions. Please contact your healthcare provider for those inquiries. To learn more, click here .

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your portal, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

How to contact Mercy Health MyChart?

If you have forgotten your password or for any problems using or logging into the app, contact the Mercy Health MyChart Help Desk at 844-552-4278 .

What is Mercy Health's MyChart?

MyChart can help you take control of your health with free, personalized and secure 24/7 online access to health care. With MyChart, patients of Mercy Health can make an appointment, view health information, get test results, refill prescription and communicate with your care team.

How to sign up for MyChart?

There are three easy ways to sign up for MyChart: 1 Register online - You may have been given a 10-digit activation code at your last doctor's appointment. If so, click here to register online. No need to worry if you don't have an activation code. You can still register for MyChart by providing a little bit of information about yourself. Click here to register without an activation code. 2 Register at your provider's office - It's quick and easy to set up an account at your health care provider’s office during your next appointment. 3 Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.

Manage Your Health with the MyChart Patient Portal

With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer.

MyChart allows you to

Schedule an appointment yourself or request to be contacted. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

Overview

From pediatrics to internal medicine and family practice, Mercy Health's board-certified primary care doctors and health providers treat you and your family with expert care. We're proud to offer the best primary care doctors and family physicians across the communities we serve in Ohio and Kentucky.

Our Primary Care and Family Medicine Specialties

At Mercy Health, we want to help you be well in mind, body and spirit. Our board-certified doctors, nurse practitioners and nurses are highly skilled and dedicated to the healthcare needs of your entire family. From routine checkups to illnesses and injuries, you and your family will be cared for expertly and compassionately.