merced county physicians merced ca patient portal

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your portal, you will be able to do the following:

Who has access to my account?

Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center. In the future we hope to add additional functionality that allows you to add additional information related to your health to your portal. If you do so, you'll have your information in a secure place that can be accessed anywhere you have Internet access.

Who do I contact for help?

Technical assistance is available 24 hours a day, seven days a week, (877) 621-8014. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within portal; however support staff are not able to assist with clinical questions.

How long does the enrollment link last?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records. If you need technical help to locate the invitation, assistance enrolling, or navigating within portal, you may contact our Technical Support center at (877) 621-8014; the staff are available 24 hours a day, seven days a week.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created for the dependent adult.

Does the County of Merced have a convenience fee?from co.merced.ca.us

The County of Merced does not have sufficient funding to cover the cost of the service at this time. For this reason, a convenience fee of 2.34% of the credit card transaction amount is charged. All convenience fees are payable to our credit card vendor, not the County of Merced.

Does the County of Merced accept credit cards?from co.merced.ca.us

The County of Merced contracts with a third party vendor to accept credit card, debit card, and e-check payments on our behalf over the internet or through our Interactive Voice Response (IVR) system. The vendor is bonded and partnered with the major credit card companies. Your transaction is securely guarded and county personnel do not have access to your personal card or banking information.

Meet Our Doctors

Selecting a doctor is an important decision in your personal health care. We're glad you've chosen a Dignity Health Medical Group – Merced doctor or are considering one as your health care provider. Our doctors are dedicated to providing you with high-quality, compassionate medical care.

Quick Scheduling

Quick scheduling and same-day visits available for many providers. Or, simply call us today at (844) 861-9768 to schedule your appointment.