memorial sloan patient portal

Does the portal create a patient relationship with MSK?

MyMSK Patient Portal & MyMSK App At Memorial Sloan Kettering Cancer Center, our doctors, nurses, and specialists work as a team to give the best possible care. To support our patients and caregivers during this process, we offer access to a patient portal, MyMSK. An unanticipated problem was encountered, check back soon and try again

How can mymsk patients access health information?

Jun 13, 2020 · The Portal provides users with access to information and resources from MSK and allows for communications with healthcare providers and other MSK staff. Your use of the Portal does not create a patient relationship between you and MSK.

Who can sign up for the portal?

MyMSK Patient Portal - Contact Us. For Questions about MyMSK. We’re here to help! If you need some help about MyMSK, you can use this link to email the MyMSK Help Desk, or email us at mymsk@mskcc.org . You can also call the MyMSK Help Desk toll free at 646-227-2593 in New York City, or call toll free outside New York City at 800-248-0593 ...

What is the MSK portal?

The Portal provides users with access to information and resources from MSK and allows for communications with healthcare providers and other MSK staff. Your use of the Portal does not create a patient relationship between you and MSK. The Portal is not a substitute for a medical consultation or medical advice, nor is the Portal intended to provide medical care or act as a replacement for visits with a healthcare provider. You should not rely on the Portal for managing your health. If you need medical care, contact your healthcare provider.

How to contact MyMSK Help Desk?

If you have any questions or comments about these Terms, or to close your Portal account, you may contact MyMSK Help Desk from the Message section of MyMSK or by calling 1-800-248-0593 or 1-646-227-2593.

What is user information?

User Information. In these Terms, your "User Information" means any material that you submit to us through your use of the Portal for whatever purpose. You agree only to provide User Information that is accurate, and you agree to keep your User Information current, including your email address.

How to contact MSK?

You may contact the MyMSK Help Desk from the Message section of MyMSK or by calling 1-800-248-0593 or 1-646-227-2593. 6. User Information.

What is third party content?

The inclusion of Third Party Content does not imply any approval, sponsorship or endorsement of such Third Party Content or any association with the parties that own or operate the Third Party Content . You acknowledge that use of Third Party Content is strictly at your own risk including, but not limited to, any risks associated with destructive viruses, and that MSK makes no warranties, express, statutory or implied, with respect to such Third Party Content. These Terms do not govern your use of any Third Party Content and you are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the Third Party Content. We do not control Third Party Content and we are not responsible or liable for the content or performance of those sites, including but not limited to, any inaccuracies, errors or omission in any content, any intellectual property infringement with relation to the Third Party Content, or any loss or damage of any kind incurred as a result of the use of any Third Party Content linked in or otherwise made available via the Portal.

What is the Digital Millennium Copyright Act?

The Digital Millennium Copyright Act of 1998 provides recourse for copyright owners who believe that material posted on Internet sites infringes their rights under U.S. copyright law. If you believe in good faith that items, information or other materials appearing on the Portal infringes your copyright, you may notify MSK's Designated Agent as follows:

What is a MSK release?

To the fullest extent permitted by applicable law, you release MSK and our owners, subsidiaries, affiliated companies, employees, shareholders, and directors (collectively, the "MSK Parties") from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties. If you are a California resident, you hereby waive any rights you may have under California Civil Code Section 1542, which says "a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor." You also waive any rights you may have under any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

What information do you need to set up a portal account?

When you set up a Portal account, you will be asked to submit Personal Data such as your name, email address, phone number, and date of birth. We use this information to set up and administer your Portal account.

What is the privacy policy of MSK?

This Privacy Policy describes ways in which you may provide information to MSK using the Portal. Personal Data about individuals located in the European Union or European Economic Area (generally referred to here as the “EU”) are subject to special protections under EU law when the processing of those data are within the scope of the European Union’s General Data Protection Regulation (“GDPR”). This Portal Notice to Individuals Located in the EU/EEA (the “EU Portal Notice”) applies to MSK’s processing of Personal Data that is within the scope of the GDPR, which we call collectively the “EEA Processing Activities.” The EU Portal Notice applies only to EEA Processing Activities involving Personal Data collected through the Portal. When you use the Portal to transfer your Personal Data to MSK in the United States for EEA Processing Activities, MSK is a controller of this Personal Data.

What is PHI in medical records?

Patient medical records include patient health information known as Protected Health Information (“PHI”), which is regulated under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Please review our Notice of Privacy Practices for information on how we use and disclose your PHI.

Who owns MyMSK?

The MyMSK Portal is owned and operated by Memorial Sloan Kettering Cancer Center (“ MSK ,” “ we ”, “ our ” or “ us ”). MSK is committed to the individual privacy of every visitor to our Portal.

Is the Privacy Policy a contract?

THIS PRIVACY POLICY IS NOT A CONTRACT AND DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR OBLIGATIONS. Any information that is Protected Health Information (defined below) will be used and disclosed as described in our Notice of Privacy Practices.

Where is MSK located?

MSK is located in the United States. When you enter your Personal Data through the Portal, the data is being transferred to, stored, and processed in the United States , and could be transferred to, stored and processed in another country outside of the EU.

Can MSK patients use a proxy?

Registered MSK patients (“Patient”) may choose to give other people access to their Portal account (“Proxy account”). If you are an MSK Patient or are registering for a Proxy account, when you set up a Portal account, you may also be asked to provide other Personal Data such as your mailing address, enrollment ID number, the Patient’s name, medical record number, and, if applicable, information related to a minor Patient’s parent or guardian, including the parent or guardian’s name, mailing address, email address and phone number.