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by Ahmad Leffler 6 min read

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28 hours ago MASJax is a leading bariatric/weight loss practice in Jacksonville, FL dedicated to safe and effective surgical options for those suffering from obesity. ... The focus is to help each patient … >> Go To The Portal


What is HCA Florida Memorial Hospital Jacksonville?

Memorial Hospital Jacksonville is now HCA Florida Memorial Hospital. For over 45 years, we have been providing high-quality, patient-focused healthcare to Northeast Florida. HCA Florida Memorial Hospital is a 454-bed acute care hospital offering a full line of services, including 24-hour emergency care at three different locations.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

Why choose our hospital in Jacksonville?

Our hospital is committed to offering advanced healthcare services with a compassionate, patient-focused approach in the Jacksonville community. We live here and work here. We provide high-quality care. We're part of the Jacksonville community. Accredited Chest Pain Center by the American College of Radiology

Why can’t I self-enroll in the patient portal?

If you previously established an account for online access to your health record and need to gain access to that account again, you will not qualify for self-enrollment. Click on the Patient Portal Frequently Asked Question (FAQ) link in the sidebar on the right for more information on recovering access to your health record.

Phone Access

Download the HealtheLife app to gain easy mobile access to myMemorialConnection.

Enhance Your Health and Wellness Tracking Experience

Memorial is dedicated to helping improve your overall health care experience. We now offer the ability for you to securely connect some of the health management apps you may use (i.e. fitness trackers, dietary trackers, etc.) to your electronic health record.

About Memorial

We work every day to provide patients with expert personal attention and quick access to comprehensive care close to home.

General and bariatric surgical services

Our practice offers minimally invasive and robotic surgical techniques for a variety of conditions. We welcome open discussion regarding your care from your first visit to your last follow-up.

About HCA Florida Jacksonville Surgical Specialists

Memorial Advanced Surgery is now HCA Florida Jacksonville Surgical Specialists. We are leaders in minimally invasive and robotic surgical procedures helping patients recover and get back to their normal lives more quickly.

HCA Florida Jacksonville Surgical Specialists Bariatric Seminar

Experienced surgeons Dr. Steven Webb, Dr. Husain Abbas, and Dr. John DePeri share an in-depth look into various bariatric procedures that can be an be an effective treatment option for weight loss.

Patient resources

Patient care is our first priority, and we're committed to making your experience as convenient as possible. Learn more about the resources available to our patients.

What is a secure patient portal?from tricare.mil

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is Memorial Health?from memorial.health

At Memorial Health, our focus is on patient diagnosis, treatment, and long-term heart care and vascular health.

What is MHS Genesis?from tricare.mil

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

What happens if you move back to a non-MHS location?from tricare.mil

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

Can you see your health records in MHS?from tricare.mil

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.

Advanced healthcare services in Jacksonville, Florida

Memorial Hospital Jacksonville is now HCA Florida Memorial Hospital. For over 45 years, we have been providing high-quality, patient-focused healthcare to Northeast Florida. HCA Florida Memorial Hospital is a 454-bed acute care hospital offering a full line of services, including 24-hour emergency care at three different locations.

Why people choose us

Our hospital is committed to offering advanced healthcare services with a compassionate, patient-focused approach in the Jacksonville community.

Preparing for your visit

We strive to inform patients about financial expectations regarding healthcare services and prepare them for upcoming procedures.

For visitors

We want our patients' visitors to be informed and have pleasant experiences. To do that, we provide information regarding our visitor services and policies, guest Wi-Fi access, community partnerships and other resources.

Preregister for an appointment

At HCA Florida Memorial Hospital, we know your time is valuable. That’s why we offer convenient online pre-registration for services such as surgical procedures, mammograms and diagnostic tests and treatments.

Patient policies and procedures

HCA Florida Memorial Hospital strives to give patients the best experience possible by creating and carrying out patient-focused policies and procedures.

Our nurses are here for you

Whether you have a simple question or a more serious health concern, you always have someone to turn to for support, guidance and advice. Our nurses are here for you 24 hours a day, 7 days a week, and are always just a phone call away.

Plus Care Network

If your doctor recommends additional care to aid in your recovery after leaving the hospital, such as inpatient rehabilitation or at a skilled nursing facility, we can help.

Navigating the healthcare process

HCA Florida hospitals are dedicated to supporting our patients and helping them navigate the healthcare process.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.