medstar nrh patient portal

What is MedStar National Rehabilitation Network?

The MedStar National Rehabilitation Network (MedStar NRH) is a regional system of rehabilitation care that offers inpatient, day treatment, and outpatient services in Washington, D.C., Maryland, and Northern Virginia. Here are some documents and forms you may need to reference during your treatment at MedStar National Rehabilitation Hospital.

What can I do in the MedStar patient portal?

Current patients can email their MedStar Health physician, request prescription renewals, appointments, medical records, and referrals. If you are a new patient, register to get started with myMedStar Patient Portal.

Is this system subject to MedStar Health Policies?

This system, including all related networks, hardware, and software are subject to all applicable MedStar Health policies including MedStar Health policies governing access, acceptable use, and disclosures of system-based information and assets.

How do I pay my hospital bill with MedStar?

Hospital and the majority of all MedStar-employed physicians’ services all on one consolidated statement Pay your bill online with extended payment options (credit card, healthcare spending accounts, Apple Pay, Google Pay, and ACH check) View balance summary and ways to pay. View Hospital and Physicians’ bill in one consolidated statement.

What to expect at MedStar National Rehabilitation Hospital

We are nationally and internationally known for cutting-edge research and innovations to help patients regain abilities lost to injury or illness. We have been awarded a 3-year accreditation by The Commission on Accreditation of Rehabilitation Facilities (CARF) for our:

Preparing for your hospital stay

You should bring three to five changes of comfortable, loose-fitting, wash-and-wear clothing. Sweat suits are perfectly acceptable. Your clothes should have your name on them in case they are misplaced. We suggest that you also bring:

Tour our facility

Patients, family members, and case managers are invited to tour MedStar NRH before admission to learn more about our services. The tour takes approximately 1 hour. Parking is included.

Getting settled

An Admissions representative will meet with you and your family, usually in your room, to verify information and ask you to sign all necessary consent and financial forms. An identification band will be placed on your wrist.

Visitor Resources

The MedStar National Rehabilitation Network (MedStar NRH) is a regional system of rehabilitation care that offers inpatient, day treatment and outpatient services in Washington, D.C., Maryland, and Northern Virginia.

Visitor information

MedStar National Rehabilitation Hospital welcomes family members and friends who wish to visit during your stay with us. The emotional support visitors provide can be beneficial in the rehabilitation process. However, the following policies have been designed to ensure the comfort and well-being of all patients.

Why choose us

We are the region's largest acute rehabilitation hospital.

Visiting our hospital

MedStar National Rehabilitation Network is located in Washington, D.C. In recent years, we have dramatically increased our outpatient network with more than 50 locations in the greater Washington, Baltimore, and Northern Virginia region.

Meet our providers

Our rehabilitation hospital is home to some of the region's top physicians. Our doctors practice at locations across the Baltimore and Wash ...

Stories from around the hospital

As a veteran senator from his beloved state of South Dakota, Tim Johnson can talk for hours about the state and people that he loves without once referring to “I” or “me.”

Explore our medical education opportunities

Our research and educational partnership with Georgetown University has led to national leadership; together we lead a national program training junior faculty scientists in neurorehabilitation. Along with Georgetown, we maintain partnerships with other outstanding universities in our region.

Sign language interpreters

Registered sign language interpreters are available to assist with communication with your healthcare team at no cost to you. Your family or friends may be used as interpreters only at your request. Assistive devices will be available to facilitate communication, as needed.

Closed-captioned TVs

All inpatient rooms and waiting areas are equipped with closed-captioned TVs. Please ask our staff to activate this feature when required.

TTD and other devices

Several other communication assistance devices are available for both inpatients and outpatients upon request. These devices include TTY/TTD devices, amplified telephone handsets, assistive listening devices, and call bells.

Foreign language interpreters

Language interpreters are available to help you communicate with hospital staff. The service is free of charge. Family or friends may be used as interpreters only if you request them to do so.

Support groups

There are a number of local support groups for persons with disabilities and their families. All are welcome to participate.

Spiritual Care

The hospital has a part-time chaplain available to all patients, their families, and staff as a means of spiritual care and support.

Patient and Family Advisory Council for Quality and Safety

The Patient & Family Advisory Council for Quality and Safety (PFACQS) is a collaborative effort between MedStar National Rehabilitation Hospital and members of the community.

Pay my bill

MedStar Health offers secure, online payment options to make it convenient for you to pay your invoice.

Customer support

By calling 410-933-4966 or tollfree 844-817-6087, you can reach our Customer Service Division to discuss billing concerns. Representatives are available Monday through Friday, from 8 a.m. to 6 p.m.