medical city patient login

What is the Medical City app?

Download The Medical City App! The Medical City has defined for itself the value proposition: "Where Patients are Partners." This phrase finds its fullest meaning when the patient is viewed not as a problem to be solved or a charge to be cared for, but as a partner in his own health. Search for more than 1,500 doctors and schedule an appointment.

What is medical city healthcare doing to ensure patient safety?

Medical City Healthcare is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities. Visitors are limited to 2 per room. All children under the age of 12 must be accompanied by an adult.

What can I do in the patient portal?

In the Patient Portal, you can: View and share your personal health information related to your hospital stays. Have electronic access to your list of medications, diagnoses, allergies, lab test results, patient history, and other care information related to your inpatient hospital visit.

What happens to lost or stolen valuables at Medical City Plano?

Medical City Plano does not accept responsibility for lost or stolen valuables or personal items. If necessary, your nurse can arrange to store small items in the hospital safe.

Pre-register for your hospital visit

Complete pre-registration paperwork from the comfort of your own home.

Make an appointment with a provider

Find a doctor or nurse practitioner and schedule your office visit online.

CareNow web check-in - Urgent Care

Check in online to lessen the amount of time you spend waiting at the office.

How to contact the patient representative office?

Contact the Patient Representative Office at (972) 519-1161.

Where is the valet parking at the Doctor's Office?

Free valet parking is available at the entrance of Doctor's Office Building 1 (facing Coit) from 7:00am - 5:00pm, the Emergency Room entrance from 9:00am - 5:00pm, and the South Main entrance (15th street entrance) from 8:00am - 5:00pm.

What time does Lori's Hospital open?

Located in the Atrium Lobby, the shop is open from 9:00am - 8:00pm Monday - Friday, and from 10:00am - 6:00pm Saturday, and 11:00am – 3:00pm Sunday. To order flowers for a patient through the gift shop, call (972) 519-1270 .

What time can you go to the NICU?

Neonatal Intensive Care Unit: Parents, grandparents, significant others, and siblings over the age of 2 are welcome to visit the NICU at any time except from 6:30am – 7:30am and 6:30pm – 7:30pm All visitors must sign in at the nurses' station.

What time is serenity time at a syringe?

Visitors are limited to 2 per room. All children under the age of 12 must be accompanied by an adult. Serenity Time is held from 2:00pm – 4:00pm each day to encourage quiet rest and healing for the patient. This is a period of time of low stimulation with few or no interruptions.

Where is the hospital chapel?

The Hospital Chapel is located on the first floor in the Atrium Lobby next to the gift shop. The Chapel is open at all times to every denomination. A Hospital Chaplain is available throughout the week and may be requested by calling the Hospital Operator.

Does Medical City Plano take responsibility for lost items?

We request that you leave all valuables at home. Medical City Plano does not accept responsibility for lost or stolen valuables or personal items. If necessary, your nurse can arrange to store small items in the hospital safe.

Cancer services

Medical City Dallas detects and treats all kinds of cancer in its state-of-the-art facility. Our care teams are focused on providing a calming and secure environment.

Robotic surgery

The physicians and staff at Texas Institute for Robotic Surgery at Medical City, or TIRS, are pioneers in performing minimally invasive surgery.

Transplant programs

The kidney transplant and pancreas transplant programs at Medical City Dallas have been certified as approved transplant programs since 1998.

Medical City Children's Hospital

Medical City Children's Hospital is an award-winning pediatric hospital offering comprehensive, specialized services.

Impactful careers

What matters most to us is giving people the absolute best healthcare possible. Apply online today or register for an upcoming career event.

Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Employees

Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

Two Ways to Create Your MyHealthHome Account

Enrollment Invitation – AllianceHealth Ponca City will send a text and / or email to the email address and / or cell phone number you provided upon registration to the hospital. Follow the instructions in that message to create your account.

Connect to your MyHealthHome Account

If you have already signed up for MyHealthHome, click here to login to your account.

Note to Existing CareNotify Portal Users

Existing users of CareNotify will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information currently contained in the CareNotify patient portal will remain available until midnight on March 15, 2022.

Customer Support

Click here for technical support if you have difficulty registering for or using MyHealthHome.