medical city las colinas patient portal

Why choose Medical City Las Colinas?

Medical City Las Colinas is committed to protecting the privacy and security of patient information, and as part of this commitment, we are making individuals aware of a recent security incident involving Ciox Health that may have impacted patient's personal information. To obtain additional information, refer to Ciox Security Event

How do I apply to Medical City Las Colinas?

Ciox Security Breach. Medical City Las Colinas is committed to protecting the privacy and security of patient information, and as part of this commitment, we are making individuals aware of a recent security incident involving Ciox Health that may …

How do I get access to my medical record?

Patient Payment Estimator. All payment and account information obtained in other areas of our website is encrypted or encoded securing the information so it can only be read by the intended recipients. Medical City Las Colinas. Business Office. (866) 656-9756 between the hours of 8:00am - 5:30pm, Monday - Friday. E-mail customer service.

Request Copies of Your Medical Records

To obtain a copy of your medical records, please complete the medical records release form below and provide a copy of your driver's license.

Download Forms

For more information, view the Instructions for Completing the Authorization for Protected Health Information.

Provider & Third Party Requests for Medical Record Copies

Healthcare Providers or other third party requestors, send your request to the address or fax number above. If you need your records immediately, please write this on the top of the form. Normal processing is 5 – 7 days. Please direct questions to COIX at (888) 749-7952.

Visitor policy

Medical City Healthcare is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities.

Patient Visitation

Patients are encouraged to include family members and others designated as their care partners to provide support and actively participate in their care.

A Spoonful of Sugar Boutique and Gift Shop Hours

Mon - Fri: 9 a.m. - 6:30 p.m.#N#Sat:11 a.m. - 4 p.m.#N#Sun: Closed#N#Phone: 972-969-2375

Parking

Parking for patients and visitors is available near the front entrance of the hospital, 24 hours a day, seven days a week. All parking at Medical City Las Colinas is free.

Chaplain

If you would like to speak with our Chaplain, please let our Concierge or Nursing Staff know and they will contact him.

Tobacco and Smoke-Free Environment

For the health and well-being of our patients our campus is smoke-free this includes our parking areas.

Pre-register for your hospital visit

Complete pre-registration paperwork from the comfort of your own home.

Make an appointment with a provider

Find a doctor or nurse practitioner and schedule your office visit online.

CareNow web check-in - Urgent Care

Check in online to lessen the amount of time you spend waiting at the office.