medic lane physicians patient portal

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Contact Us

Questions? Please email the Health Information Management Department at mr@lanermc.org or visit our Frequently Asked Questions page.

What is the phone number for Patient Portal?from physiciansregional.com

We’re happy to help you with Patient Portal issues and answer any questions you may have. Call the toll-free support line at 1-855-624-2844, Option 2. This number is available Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.

What is patient portal?from physiciansregional.com

The Patient Portal is a secure, online home for your inpatient hospital health information. In the Patient Portal, you can:

How to send a message to a physician?

Sending messages via the web portal: On the left navigation bar, click on Messages. Select “Ask Doctor” to send a message to your physician. Click on the carrot to select your physician. Type a subject, then compose your message. Click “submit”.

Where is the E on my medication?

A new window will appear with your medications, click on the box (es) to the left of your medication name.

How to request a refill on a med?

You may request a refill via the portal by clicking on Medications from the home screen. Select the + sign next to medications. Select the request refill box and then select the medication (s), then select next. Verify the request and then submit send.

How to send a referral to a provider?

Log on, click the “New Message” icon. Click on “to” choose either referrals or a general administrative message. Select the + sign next to provider, and select the provider. Type your message and then send.

What to do if you have problems with portal?

If you are experiencing problems with the portal, please call your provider’s office.

What is the phone number for Albion Medina?

Perna’s/Ippolito's office, you will need to log in under that appropriate section. For technical support regarding the patient portal please call 716-422-5801.

How to send health information to another practice?

You are able to send health information you choose to another practice by choosing the “Chart” button in Menu, selecting the information you would like to send, then at the bottom of the page selecting the “Send to Another Practice” button.

How to find an appointment form?

You can find a Request an Appointment form using the Appointments tab in Menu. Once the form is completed, a member of your provider’s office will reach out to confirm. This is for non-urgent issues only.

Can you take medication through the patient portal?

Yes, through the medications option in the patient portal menu bar.

Can you activate portals via email?

Portal activations are not sent via email, only printed letter handed to you at your office visit, over the phone or by a mailed letter. If you have not received an activation letter by any of these means, please contact your office.

Can an adult patient have a proxy?

Yes, an adult patient may designate another individual to have proxy access to their portal account. This can be done in person at Patient Registration.