mecklenburg county patient care report

Where can I find medical records in Mecklenburg County?

Medical Records is located at the Billingsley Road and Beatties Ford Road sites. For inquiries or to make a medical records request, please call 704-336-6498 or email MedRec@mecknc.gov.

How many people in Mecklenburg County are diagnosed with depression?

In 2018, over 157,000 adults reported being diagnosed having depression. •Nearly 1 in 3 high school students in Mecklenburg reported being so sad almost every day for two weeks or more in a row that they stopped doing some activity. •In Mecklenburg, an average 37 years of potential life was lost due to suicide.

Where can I find caregiver support in Mecklenburg County?

Contact the Caregiver Support Program at the Mecklenburg County Department of Social Services for assistance at 704-432-1111. Where Can I Find Some Support? I'd just like to know I'm not in the boat by myself!

How many people in Mecklenburg County are uninsured?

12% of Mecklenburg residents are uninsured (2017 US Census) Access to care tracks indicators related to health insurance coverage, affordability of care and access to dental services. Sources include US Census and BRFSS. Chronic Disease Prevention.

What is a point of care lab?

Point of care (waived)testing is appropriate for the size / scope of services performed and overseen by the laboratory Clinics hold their own CLIA waived license, under separate medical directorship for hemoglobin and urine pregnancy testing; operational variation exists in handling the actual testing (needs standardization) Staff is cross-trained in multiple areas to maximize flexibility Lab personnelare cross-trained to functionin all areas of the laboratory; staff routinely rotate between clinics Staffskill mix and Span of Control (SoC) are appropriate based on laboratory test mix, volume, and overall lab complexity The laboratory skillmix includes an even split between MLTs and MTs; a Senior Med Tech handles day to day technical operations; the Clinic Medical Director handles personnel / administrative matters. The department lacks a permanent Manager; one MLT position is vacant Testresults are transmitted electronically back to ordering provider Testsperformed in-house and referred to LabCorp (commercial lab) are reported electronically upon completion; outstanding report logs are in place as well as remote printer (from LabCorp) to provide electronic and paper copies of reports Tests referred the NC state laboratory are reported in paper reports, which then require manual transposition (by the lab); then scanning (of the report) by medical records personnel There’s evidenceof an active Quality Assurance Program Current quality control monitors meet regulatory requirements; this includes test quality controls, temperature charts, preventive maintenance records, and corrected report records. Evidence of active SLA monitors for tests sent to NC state lab and LabCorp was not found

What are the responsibilities of a clinical navigator?

Clinical Care Model and Delivery Clinical Navigator Role • Current responsibilities include: - Triaging all walk-in patients (up to 25 patients per day). - Seeing somepatients on nurse profile (up to 16 patients per day) - Rooming scheduled patients, discharging patients. - Expected to keep the clinic “running smoothly” and on-time. • Based on our experience and knowledge the volume of work this person is responsible for is excessive. Procedures • RN’s are obtaining informed consent from patients prior to procedures. • Pre-procedure verification process (correct procedure, correct patient, correct site) is not conducted prior to the start of a procedure potentially increasing the risk . • Unscheduled procedures are at times added to a patient visit, resulting in disruptions to the provider schedule and backs up the clinic.

How many healthcare professionals does Navigant employ?

Navigant Healthcare • Employs more than 3,000 healthcare professionals, with 500+ as full-time consultants • Provides guidance on trends and innovation in the industry • Implements solutions to improve financial, operational and quality performance • Brings new capabilities in state- of-the-art performance excellence Our clients benefit from our scale and breadth of expertise • We can seamlessly deploy multiple experts to address emergent planning issues • We know our clients’ markets • We share insights from across the country

What are the areas of clinical processes?

Review and assess current business and clinic processes in the following areas: - Clinical Environment - Laboratory Environment - Staff Efficiency and Effectiveness, Management Span of Control - Clinic Standards of Operation - Patient Care Quality Measures and Monitoring

Why is MCHD dependent on Cerner?

• MCHD is dependent on Cerner for building additional functionality , which in the past, has been met with resistance by Cerner and also constrained by bureaucracy at the County level. • It is the opinion of IT personnel that an upgraded version of Cerner will cost 3 million+ dollars and will require additional IT resources for build and future maintenance. • PowerChart does not interface well with other necessary Public Health documentation software programs (e.g. Avatar which is used by the BCCCP program; NC EDSS, disease surveillance program used by the TB clinic; NCIR, immunization registry program used by the Immunization clinic).

What is the NC Division of Public Health?

The Health Department and the NC Division of Public Health are asking all medical providers to take a more proactive approach to diagnosing and treating syphilis. Please consider the following management and reporting laws:

How long does it take to report syphilis?

Report all early cases of syphilis within 24 hours to the Health Department at 704-432-1742.

What is a CHA in Mecklenburg County?

In Mecklenburg County, the 2017-2018 Community Health Assessment (CHA) was led by Mecklenburg County Public Health (MCPH) and included a multidisciplinary collaboration of partners, including representatives from both hospital systems, several community-based organizations and more than 2,000 community members. Building from that process, Mecklenburg County Public Health, Novant Health and Atrium Health collaborated on the 2019 Mecklenburg County Community Assessment to receive additional feedback from community stakeholders and residents regarding how the collaborative can work intentionally to improve community health. Much work has been done, but this is just the beginning. We are appreciative of all the time and insight individuals have shared to make this report possible. With the findings in this report, we hope to build upon the foundational work that MCPH and other partners have embarked on to inspire more collaboration and deepen our impact in the community. Going forward, a collaborative assessment process led by Mecklenburg County Public Health will take place every three years. The next Mecklenburg County Health Assessment will take place in 2022.

What is MCPH in health?

by examining key indicators such as infant mortality, communicable disease rates and leading causes of death. Every four years, Mecklenburg County Public Health (MCPH) with a steering committee of community partners has led an extensive examination of the community[s health through a process known as community health assessment (CHA). The CHA includes a review of community health indicators, a community opinion survey, community priority setting activities and action planning to address the top four identified priorities.

What is the MCPH program?

Review Data: MCPH Epidemiology program is responsible for gathering and analyzing primary and secondary data related to health.

What are the changes in the 2013 assessment?

Those changes are as follows: Responsible Sexual Behavior HIV & STDs Maternal & Child Health Healthy Pregnancy Substance Abuse Substance Use Disorder Health disparities and social determinants of health are not addressed as separate categories but rather are incorporated within the analysis of each of the nine topic areas.

How many responses to the Community Health Opinion Survey?

Gathering community input on the health issues included in the assessment is an integral part of the CHA process. The three methods used to collect community feedback were: (1) The Community Health Opinion Survey: 1,793 responses (2) Priority Setting Event: 125 attendees (3) Priority Setting ^In A ox presentations: Nearly 300 responses Input gathered from each of these methods was combined to determine our top health priorities.

What is the community in public health?

In the practice of public health, the community is the patient and the health of that patient is regularly monitored and evaluated

What is community health assessment?

In the practice of public health, the community is the patient and the health of that patient is regularly monitored and evaluated by examining key indicators such as infant mortality, communicable disease rates and leading causes of death. Every four years, Mecklenburg County Public Health (MCPH) with a steering committee of community partners leads an extensive examination of the community’s health through a process known as community health assessment (CHA). The CHA includes a review of community health indicators, a community opinion survey, priority setting activities and action planning to address top identified priorities.

How to contact Mecklenburg County Department of Social Services?

Contact the Caregiver Support Program at the Mecklenburg County Department of Social Services for assistance at 704-432-1111.

What is the number to get respite for a caregiver?

Family Caregiver Support Program may be able to assist with respite 704-432-1111. For working caregivers check with your employer to see what benefits might be available. If your care-recipient has Medicaid you may want to explore Personal Care Services, or the Community Alternative Program 704-336-4674. Quick Tips.

How many caregivers are depressed?

Research indicates that 46% - 59% of caregivers are clinically depressed. When did you last talk about your feelings with someone?

What is a caregiver?

Caregiver: Someone who provides whatever is needed for another person's well-being. Family Caregiver Support Program: Support to the person who provides whatever is needed for another person's well-being. Cooking meals.

What is the phone number for the Area Agency of Aging?

If your loved one is in another county - contact the Area Agency of Aging 704-372-2416.

Can being a caregiver exhaust you?

Being a caregiver can exhaust not only physical and mental resources but financial reserves as well.