mearcy health patient portal

What is the patient portal?

With the patient portal you will be able to:

• Send and receive non-urgent messages and information from your doctor's office, including test results and educational material
• Easily notify the practice of changes to your personal information, including phone number, address, and insurance changes
• Request a refill for a medication prescribed by a provider at the practice

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What is patients portal?

A patient portal is an application that allows patients to have access to parts of their medical records from their primary care doctor, specialists, or other Healthcare organizations. Patients log into patient portals from either a PC, a tablet, or a smartphone.

What is a patient health portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

What is Mercy Health Plan?

Mercy Care is a not-for-profit health plan offering integrated care to children, adults and seniors eligible for AHCCCS benefits. Our broad network of providers offers services and supports for members with: You can learn more about your benefits. Just select your plan from the choices above.

How to register for my chart at Mercy Health?

Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.

How to contact Mercy Health MyChart?

If you have forgotten your password or for any problems using or logging into the app, contact the Mercy Health MyChart Help Desk at 844-552-4278 .

What is Mercy Health's MyChart?

MyChart can help you take control of your health with free, personalized and secure 24/7 online access to health care. With MyChart, patients of Mercy Health can make an appointment, view health information, get test results, refill prescription and communicate with your care team.

How to sign up for MyChart?

There are three easy ways to sign up for MyChart: 1 Register online - You may have been given a 10-digit activation code at your last doctor's appointment. If so, click here to register online. No need to worry if you don't have an activation code. You can still register for MyChart by providing a little bit of information about yourself. Click here to register without an activation code. 2 Register at your provider's office - It's quick and easy to set up an account at your health care provider’s office during your next appointment. 3 Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.

Sign Up for MyChart

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What is my cancer care?

LOGIN HERE -- My CancerCare is a free, secure electronic tool that gives you access to your cancer care records at any time.

Where is the signature located on a patient's medical record?

Please note -- include the patient’s signature and date of signature, located at the bottom of the form. If the patient is unable to sign, please provide the appropriate legal documentation needed to prevent any delays in retrieving records.

Does the patient portal expire?

The patient portal invitation you receive after visiting one of our facilities will never expire. Once you sign up, the portal will be available to you 24/7.

How old do you have to be to have a Dignity Health account?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Care (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power ...

Can you send a message to a health care team?

In some locations , you may send messages to request medical appointments and communicate with the health care team for many concerns to save you calling the office

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your portal, you will be able to do the following:

Who has access to my account?

Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center. In the future we hope to add additional functionality that allows you to add additional information related to your health to your portal. If you do so, you'll have your information in a secure place that can be accessed anywhere you have Internet access.

How old do you have to be to have a Dignity Health portal?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created for the dependent adult.

Who do I contact for help?

Technical assistance is available 24 hours a day, seven days a week, (877) 621-8014. We can help you locate your portal invitation, sign up, log in, and navigate within the portal, but we can't answer your clinical questions. Please contact your healthcare provider for those inquiries.