mcv patient portal login

What is the new patient portal at VCU?

Important update – VCU Health has a new patient portal, MyChart. Effective December 4, 2021: MyChart is the new patient portal. Starting December 4, 2021, all patients need to register for a MyChart account.

Can I still use my VCU Health view-only access?

Even if you previously used the My VCU Health Patient Portal, you need to create a new MyChart account. However, My VCU Health view-only access will still be available to review previous messages, appointments, prescriptions, and other information in the My VCU Health portal. Thank you for your patience as we make this transition.

What is the VCU Health MyChart app?

Download the VCU Health MyChart app to get easy access to your health information in one place. The free app allows you to: MyChart provides single account capabilities to manage health information for all your family members. You can invite someone to a group, or your healthcare provider can connect accounts for easier and more convenient access.

How secure is the patient portal?

The Patient Portal is stored on a secure server and communications with the server are encrypted. However, be aware that no encryption method can be guaranteed to be unbreachable.

How to contact Cerner Health?from vcuhealth.org

Should you have trouble accessing any of these options: call Cerner Health Support at 1-877-621-8014 toll free.

Are you a medical professional?from vcuhealth.org

We are moving our EHR to Epic! EpicCare Link will replace Patient Keeper effective December 4, 2021.

How to contact HR4U?from vcuhealth.org

If you need help, please contact HR4U at (804) 628-4748 or (844) 989-4748.

What is Star Service?from vcuhealth.org

STAR Service isn’t a program – it’s a culture supported by our commitment to provide patients, visitors, and fellow team members with superior service. The STAR Service common purpose of “Our Caring Service Begins with Me” reminds us that this is both a team and an individual commitment. STAR Service’s foundation is based on our existing culture of Safety First and is the next important step on our journey to become the nation’s safest health system and the preeminent health care provider in the region.