mclaren patient portal lansing

How do I contact McLaren Greater Lansing medical records?

My McLaren is a secure online portal where patients can access their medical information and become a partner with us in managing their health. My McLaren Chart Benefits View visit summaries and lab, radiology, and pathology results from past and current visits Send messages to your care team Access educational information about upcoming procedures

What is McLaren Greater Lansing Hospital?

Geropsychiatry: One healthy visitor for one hour on Wednesday, Saturday, and Sunday. Visitation hours are from 1 p.m. to 6 p.m. Emergency department: One healthy visitor for patients who are not COVID-19 rule out or COVID-19 positive. Procedural Areas: One healthy visitor prepared to assist patient during treatment.

How do I access my McLaren Health Plan information?

A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department. You have the right to expect that medical information regarding your care will be treated as confidential, and McLaren Health Care has the obligation to safeguard your records against ...

How do I pay for my visit to McLaren Greater Lansing?

My McLaren is a secure online portal where patients can access their medical information and become a partner with us in managing their health. Frequently Asked Questions My McLaren Chart Benefits Access their medical information 24 hours a day, seven days a week Review clinical summaries and care instructions about recent visits

McLaren Greater Lansing

McLaren Greater Lansing is a tertiary teaching hospital with 310 acute care beds, located in Lansing, Michigan. This medical center is home to cardiac programs; state-of-the-art clinical centers for oncology and women and children’s health; medical/surgical units; and a full-service pharmacy.

Accepting New Patients

See a McLaren Greater Lansing primary care provider that is currently accepting new patients within four weeks or less—including family medicine, internal medicine, pediatrics, and OBGYN providers.

COVID-19 Update

McLaren has resumed elective procedures and in-office care. Call your provider for details.Testing and safety precautions are in place to protect your health.

Redesigning Health Care

Health care is changing and so are we. McLaren is investing in South Lansing to consolidate its two current Lansing hospital facilities into a new health care campus adjacent to Michigan State University. McLaren and MSU are also expanding partnerships on research, education, and clinical services.

Patient Tools

At McLaren Greater Lansing, we want to help empower you to take charge of your health care. We offer convenient tools that you can use to be seen by a physician from the convenience of your home or office, gain access to your personal medical records, find a doctor close to home, and more.

Patient Stories

Fear—it’s the first thing Deborah Nutt felt when she was told that the lump she found wasn’t an infected lymphoid; it was squamous cell (neck) cancer.

The Latest From M c Laren Greater Lansing

"I love the people I work with and the work is never the same. I learn something new every day." At 10 years old, Jenna Brotherton v...

What is a patient who is confused?

Patients who are confused, patient receiving a critical diagnosis, imminent death of patient, patient being discharged where the patient needs support with discharge instructions; patients with physical or mental disabilities, including those who are deaf, hard of hearing, or blind.

How old do you have to be to visit a hospital?

Visitors must be 18 years or older and be immediate family (or powers of attorney, guardians, or patient representative). Visitors must always remain in the patient’s room and not gather in common areas.

Your Medical Records

A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department.

Obtaining Your Medical Records

Please visit the appropriate subsidiary link to learn more about obtaining your medical records.

Printed Copy

Medical records may only be requested by the person they belong to or their legal representative according to HIPAA Federal laws.

My McLaren Account Sign Up

At your next visit to a McLaren facility ( hospital, physician office or outpatient facility) please provide your email at registration. A secure invitation containing a link to complete registration to join My McLaren Chart will be emailed to you.

Having Trouble? - My McLaren Chart Assistance

For technical assistance with My McLaren Chart for new users as of October 3, 2020, please call (877) 621-8014.

Can I sign up my spouse, child or another family member for My McLaren Chart?

Currently, only adult patients themselves can sign up for a My McLaren Chart account. In the near future, children, spouses and other dependents can be added to a My McLaren Chart, allowing you to keep track of your entire family's medical information in one secure location.

How do I get technical help with a My McLaren Chart account?

For assistance with your My McLaren Chart account, please contact Syntellis Performance Solutions Customer Support by email PatientPortalSupport@Syntellis.com or call 1-800-851-5043. (Syntellis Performance Solutions is McLaren's patient portal partner.)

How do I sign up for a My McLaren Chart account?

Provide your email at registration during your next visit to a McLaren hospital, physician office or outpatient facility. A secure invitation containing a link to complete registration to join My McLaren Chart will be emailed to you.

What if I see medical information in my account that needs to be updated?

Please contact your local McLaren hospital or physician office to request an update to your information. Below is a list of phone numbers for the department at each McLaren hospital that can help update your information:

Convenience On-the-Go

With McLaren CONNECT, you can access your McLaren Health Plan information in one convenient location from your laptop, tablet or mobile device.

Member Connect

With McLaren CONNECT, members can view plan summaries, history, network providers, and more.

Physician Connect

McLaren CONNECT makes it easy for providers to verify member eligibility, view claims, payments, member information and more.

Employer Connect

With McLaren CONNECT, employers can easily enroll new employees, view benefit information, invoices, eligibility rosters, and more.

Agent Connect

Agents can find member eligibility, benefit information, billing information and more fast with McLaren CONNECT.

Prescription Refill Policy Changes

Effective 7/1/2021 CIMA will require patients to request medication refills at the time of their appointment. We will no longer process routine medication refill requests by phone, portal, or pharmacy fax request at no charge. You will be charged a $25 processing fee for medication refills provided outside of an office visit or televisit.

Have you received the covid vaccine?

CIMA continues to offer appointments for the Moderna COVID vaccine through our drive-up clinic on Wednesdays at our main office. Please contact us to schedule an appointment.

Televisits

We continue to offer Telehealth visits, please contact our office to schedule an appointment