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How do I contact McLaren Greater Lansing medical records?

Phone: (517) 975-6550, Option 1. Fax: (517) 975-6561. Hours: Monday – Friday: 8 a.m. - 4:30 p.m.. Medical Records is closed on weekends and holidays. Copy Fee: McLaren Greater Lansing Medical Records DepartmentDOES charge for copies. Payment can be made by credit/debit card, check or money order to "MMRA."

What do I have to expect from McLaren Health Care?

You have the right to expect that medical information regarding your care will be treated as confidential, and McLaren Health Care has the obligation to safeguard your records against unauthorized disclosure. We offer two ways for you to receive your medical records.

How do I request an update to my information with McLaren?

Please contact your local McLaren hospital or physician office to request an update to your information. Below is a list of phone numbers for the department at each McLaren hospital that can help update your information:

Why choose McLaren Central Michigan for your Hospital?

McLaren Central Michigan has consistently scored well for patient safety as determined by the LeapFrog Group at HospitalSafetyScore.org, and has been named one of the nation’s 100 Top Hospitals® by Thomson Reuters, for adherence to clinical standards of care, patient safety, patient satisfaction, operational efficiency and financial stability.

McLaren Central Michigan Patient and Visitor Info

Thank you for choosing McLaren Central Michigan for your health care needs. Our team wants your visit to be the most comfortable that it can be. Whether you're being cared for as a patient, or just visiting a loved one, please refer to the various information regarding food, visitation hours and guidelines, parking information, and much more.

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

General Visiting Hours

Check In: All visitors must check in at the Patient Information Desk located in the main lobby or at the Emergency Department Check-in.

Electronic Device Use

To preserve the integrity and privacy of all patients, the use of ALL cameras and recording devices, including but not limited to, cell phone recording functions, is prohibited in patient care settings.

Your Medical Records

A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department.

Obtaining Your Medical Records

Please visit the appropriate subsidiary link to learn more about obtaining your medical records.

How to release medical records?

Release of your medical records. Medical records may only be requested by the person they belong to or their legal representative according to HIPAA Federal laws. Fill out the Authorization to Release Medical Records form. Be sure to include the specific dates of service needed, specific type of information along with the reason for the request. ...

What information is automatically added to a patient's medical record?

Information that is automatically added includes lab and test results, clinical summaries and plans of care. In addition, you can enter your own information, such as medications and immunizations, to keep track of all of your medical information in one place.

Convenience On-the-Go

With McLaren CONNECT, you can access your McLaren Health Plan information in one convenient location from your laptop, tablet or mobile device.

Member Connect

With McLaren CONNECT, members can view plan summaries, history, network providers, and more.

Physician Connect

McLaren CONNECT makes it easy for providers to verify member eligibility, view claims, payments, member information and more.

Employer Connect

With McLaren CONNECT, employers can easily enroll new employees, view benefit information, invoices, eligibility rosters, and more.

Agent Connect

Agents can find member eligibility, benefit information, billing information and more fast with McLaren CONNECT.

Get Started

In order to create a My Karmanos Chart account, you must first receive an invitation from Karmanos to join. You must request an invitation in person during your visit at Karmanos. Please speak with a Karmanos representative during your next appointment.

Can I send my physician a message through My Karmanos Chart?

At this time, patients do not have the ability to send messages to provider (s) through the portal. Additional information and features, including the ability to message your physicians through the portal, will be added to My Karmanos chart in the future..

Can I sign up my house, child or another family member for My Karmanos Chart?

Currently, only adult patients themselves can sign up for a My Karmanos Chart account.

How do I get technical help with a My Karmanos Chart account?

For assistance with your My Karmanos Chart account, please contact Syntellis Performance Solutions Customer Support by phone 1-800-851-5043 or by email at PatientPortalSupport@Syntellis.com. (Syntellis Performance Solutions is Karmanos’s patient portal partner).

How do I sign up for My Karmanos Chart account?

1. If you recently visited a Karmanos location and provided your email address at registration, an invitation to join My Karmanos Chart will be emailed directly to you.

What if I have questions about the medical information or have changes to my personal information in my chart (email, address, phone number)?

Please call 1-800-KARMANOS to request an update to your information or to speak with someone regarding the information in your chart.

What information is included in My Karmanos Chart?

My Karmanos Chart includes medical information from your visit at the Karmanos Cancer Institute. Information that is automatically added includes clinical summaries and lab test results. In addition, you can enter your own information — such as medications, allergies and immunizations — to keep track of all of your medical information in one place.

What is the number to call for McLaren chart?

For technical assistance with My McLaren Chart for new users as of December 18, 2018, please call (877) 621-8014. For assistance with your My McLaren Chart account created before December 18, 2018, please contact Syntellis Performance Solutions at (800) 851-5043 or email PatientPortalSupport@Syntellis.com .

How to release medical records?

Release of your medical records. Medical records may only be requested by the person they belong to or their legal representative according to HIPAA Federal laws. Fill out the Authorization to Release Medical Records form. Be sure to include the specific dates of service needed, specific type of information along with the reason for the request. ...

How to contact Radiology Department?

Radiology Department. Phone: (517) 975-6382. Fax: (517) 975-6362. At least 24-hours is needed for x-rays to be ready. Copies of x-rays for follow-up for doctor (s) appointments can be provided. X-Rays can be given in film or CD form. Unless requested, x-rays will be on a CD. McLaren Greater Lansing may charge for copies.

What information is automatically added to a patient's medical record?

Information that is automatically added includes lab and test results, clinical summaries and plans of care. In addition, you can enter your own information, such as medications and immunizations, to keep track of all of your medical information in one place.

Where are medical records in the hospital?

Medical Records is on the 1st Floor of the Main Hospital (behind the Pro Building on the map). There is parking in the lot of the Pro Building. Handicap parking with access to this part of the Main Hospital is in the lower level of the Parking Ramp.

Does McLaren have health tracking?

McLaren Greater Lansing now offers you the ability to securely connect your health records to some third-party websites, health management apps, and diet/fitness trackers . This new feature provides access to your health and wellness data that will enable you and your care team to make informed choices.

How to release medical records?

Release of your medical records. Medical records may only be requested by the person they belong to or their legal representative according to HIPAA Federal laws. Fill out the Authorization to Release Medical Records form. Be sure to include the specific dates of service needed, specific type of information along with the reason for the request. ...

What information is automatically added to a patient's medical record?

Information that is automatically added includes lab and test results, clinical summaries and plans of care. In addition, you can enter your own information, such as medications and immunizations, to keep track of all of your medical information in one place.