may med group patient portal

How do I contact the Valley Medical Group patient portal?

Email us at p ortalfeedback@valleyhealth.com. Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more. Have questions about using the Valley Medical Group patient portal? Watch our quick video.

What can I do online with the patient portal?

By enrolling in this service you’ll be able to do the following online: The patient portal should be used for non-emergent situations only. In emergent health situations you should contact your health provider or dial 9-1-1. You will be prompted to fill out some basic personal information, as well as create a login name and password.

What information should I include in my Patient Portal email?

Note: In your email, please include your full name, date of birth, current address, the email address you provided when you registered for a Patient Portal account and the name of the last Westmed provider you have seen.

How do I contact patient portal technical support?

If you have Patient Portal technical questions or need additional help, call us at (914) 607-4717. You can also email support at technical@westmedgroup.com.

What is the patient portal?

The patient portal should be used for non-emergent situations only. In emergent health situations you should contact your health provider or dial 9-1-1. You will be prompted to fill out some basic personal information, as well as create a login name and password.

Why is it important to be thorough when filling out medical history?

This saves time and helps us to provide you the best medical care possible.

The Valley Hospital Patient Portal

Retrieve Valley Hospital-related medical information such as lab results, diagnostic imaging results, medications received while in the hospital, and a record of appointments for hospital services. You'll be asked at the time of your registration if you would like to sign up.

Valley Medical Group Patient Portal

Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more.

Fertility Center Portal: eIVF

eIVF is an easy-to-use online system for managing care received from The Valley Hospital Fertility Center.

The Cures Act

Valley is committed to providing rapid access to your healthcare records and results. Read frequently asked questions regarding the 21st Century Cures Act.

What is a patient portal?

The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content.

What information is collected on the Patient Portal?

When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used.

How old do you have to be to use the Patient Portal?

If you don't agree, don't use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason.

Why do we keep track of patient portals?

We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area.

What to do if you have an urgent medical matter?

If you believe that you have an urgent medical matter, you should call 911 immediately or proceed to the nearest emergency room. If the matter is not urgent but you need a response in less than two business days, please contact your clinician's office directly by telephone during our regular business hours, which you may find on the log-in screen for Patient Portal.

What is the best phone number to call for a medical emergency?

Dial 911 in the case of a medical emergency

Is the patient portal in Spanish?

The patient portal now exists in Spanish.