mas general patient portal

by Jensen Casper 7 min read

Patient Portals - Massachusetts General Hospital

21 hours ago 800-711-4644. Massachusetts General Hospital's patient portals are online resources that help patients manage their condition or obtain a second opinion as well as arrange a virtual visit with their doctor or renew a prescription. The Center for Connected Health delivers quality health … >> Go To The Portal


Does Mass General allow visitors?

Mass General Brigham hospitals allow two visitors OR support persons per patient per day. One visitor or support person is allowed in outpatient areas. As part of our Safe Care Commitment, you must wear a mask at our facilities. If you have a mask from home, you will be asked to replace it with the mask we provide.

What is my Patient Portal?

This is a business card with information on the MHS GENESIS Patient Portal for staff and providers to hand out to patients. This is the MHS GENESIS Patient Portal Brochure, which describes what the Patient Portal is and how to access it. This fact sheet describes the MHS GENESIS Cybersecurity transformation.

What is a patient portal in healthcare?

Patient portal applications have become an integral part of the digital transformation of healthcare in America, and certain features, like scheduling and bill payment, are a must-have. February 14, 2022 - With the advent of online retail and e-banking ...

What is a patient portal?

The Global Patient Portal Market to reach US$ 6546.8 Million by 2027, exhibiting at a CAGR of 14.40% during 2022-2027. Patient portal refers to online applications and websites that provide healthcare assistance to patients.

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Registered Users

If you've already registered for Patient Gateway at your physician's office, you can log on now.

Can I mail the form or sign up online?

No. You must bring the form to your practice. MassGeneral Hospital for Children takes privacy seriously. Your physician’s office must check photo ID before giving anyone access to Patient Gateway.

How is Patient Gateway different for teens?

If your child is age 12 or younger, you may access Patient Gateway by filling out the Patient Care Representative (PCR) Access Authorization Form. If your child is age 13 or older, both you and your teen must sign up together.

Why does my teen need to approve my access to Patient Gateway?

Most teens can’t make health care decisions on their own. But they may have unique privacy concerns. Because of this, the law treats the sharing of medical information differently for teens than for children. Patient Gateway’s access rules follow these laws.

How can I help my teen participate in his or her health care?

Help your teen set up a self account. With a self account, your teen can:

What happens when my 12-year-old becomes a teen?

You and your teen must sign a form to keep your account. You will be reminded one month before your child’s 13th birthday.

What happens when my teen becomes an adult?

As a parent or legal guardian, your account will automatically cancel when your teen turns 18. A parent, teen or physician’s office can ask for the Patient Gateway Account to be cancelled at any time.

What is Massachusetts General Hospital?

Guided by the needs of our patients and their families, Massachusetts General Hospital aims to deliver the very best health care in a safe, compassionate environment; to advance that care through innovative research and education; and to improve the health and well-being of the diverse communities we serve.

Is Mass General Hospital the best hospital in the world?

Mass General is consistently ranked among the best hospitals in the country by U.S. News & World Report. Our ranking is based on our quality of care, patient safety and reputation in 16 different specialties. Our commitment to excellence means that you receive the best care possible.

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