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“Recognition shows that Martin’s Point Health Care has the tools, systems, and resources to provide its patients with the right care at the right time.” MyMartin'sPoint Patient Portal
The MyMartinsPoint patient portal gives you on-demand access to important health information and services, seven days a week, 24 hours a day. Securely log on from any device and quickly connect with your health care providers or view your health care information.
You may also call the Martin’s Point Patient Accounts–Billing Office: 1-800-499-7875 8 am–4:30 pm, Monday through Friday Patient Satisfaction Surveys and Ratings
Patient Resources Find information on appointments, health insurance, and billing. Access documents and other forms to help manage your care. Appointments Requesting an Appointment Patients can request appointments by phone or online through the MyMartinsPoint® patient portal. Cancellations and Missed Appointments
The Patient-Centered Medical Home (PCMH) is a model of care that puts patients at the forefront of their care. PCMHs build better relationships between patients and their health care teams. Research shows they improve quality, the patient experience, and staff satisfaction, while reducing health care costs.
A referral is a request from your primary care provider (PCP) for specialty care that they recommend for you. Examples include: a specialist visit, physical therapy, or diagnostic imaging. We strongly recommend that you contact your insurance company to confirm coverage and understand your costs for referred services.
We request at least a 24-hour notice to reschedule or cancel an appointment. This allows us to promptly reschedule your appointment and to schedule another patient into your missed time slot.
NCQA’s Patient-Centered Medical Home Recognition Program is the most widely adopted Patient-Centered Medical Home evaluation program in the country. More than 12,000 practices (with more than 60,000 clinicians) are recognized by NCQA. Recognized practices have made a commitment to quality improvement and a patient-centered approach to care that results in patients who are happier and healthier.
Please allow 30 days for us to complete the records transfer process. For questions about transferring your medical records, please contact our Health Information Management department at 207-791-3728.
At Martin’s Point Health Care, we are committed to providing the highest-quality health care experience for our patients. Part of that commitment involves giving our patients frequent opportunities to let us know how well we are delivering on that commitment. Patient satisfaction surveys are one tool we use to get that timely feedback, and our choice to partner with the independent patient satisfaction survey company, Press Ganey, holds us to the highest standard.
Humana Military - Tricare Prime (We are out-of-network, but will bill this insurance. Services may be covered under the Point-of-Service benefit with increased out-of-pocket costs to the member.)
The Community Impact Report provides an annual overview of our organization’s work to engage with and improve the health and well-being of our community. Learn more about the organizations and causes we support.
Five Ways to Keep Your Brain Active this Winter - December 1, 2021 During the long New England winter, it's important to keep engaged and mentally active.
Please tell us about your experience with Martin’s Point. Your feedback matters and helps us continue to improve our service. Thank you!
Philips has issued a recall for some models of their Continuous Positive Airway Pressure (CPAP), Bilevel Positive Airway Pressure (BiPAP), and Mechanical Ventilator products. Please see the affected models on the Philips Recall website. If you have any of the devices on the site, please follow the steps below.
Find out where to start and how to make the most of your benefits coverage.
Get all the information you need on your plan’s coverage, costs, prescriptions, resources, and more.
The National Committee on Quality Assurance (NCQA) has awarded Martin’s Point Health Care an overall quality rating of 4.5 out of 5 stars for TRICARE Prime ®, making it one of the top-rated plans in the nation. This includes earning a rating of 5 out of 5 stars for Patient Experience measures.
The Centers for Disease Control (CDC) recommends everyone 6 months & older get a flu vaccination every season. See how the flu shot is covered under your US Family Health Plan.
Find additional information on using your benefits, pay your premium online, prescription and pharmacies, and other forms to help manage your care.
As a member of the US Family Health Plan, when you turn 65 there are some important things you need to know about your health care coverage. We are here to help you navigate them.