maple internal medicine and pediatrics patient portal

What is Maple internal medicine&pediatrics?

Currently, Maple Internal Medicine & Pediatrics specializes in General Practice, Internal Medicine/Pediatrics, Internal Medicine and Pediatrics with 6 physicians.

What is the healthcare support portal for internal medicine?

The HealthCare Support Portal for Internal Medicine & Pediatrics of Tampa Bay facilitates better communication with your physician’s office by providing convenient 24 x 7 access from the comfort and privacy of your own home or office. Access available to the patient portal available through the website and mobile apps for the iPhone and Android.

What is a patient portal?

A patient portal is a website that you can use to securely interact with Internal Medicine & Pediatrics of Tampa Bay to perform some of the routine, health-related task that you would normally conduct at the office or over the telephone.

Who are the providers at internal medicine&pediatrics?

Internal Medicine & Pediatrics is proud to have five providers to care for you and your family. Dr. Frank Demery and Dr. Mark Bilella care for both children and adults. Dr. Karen Ackley cares for children up to age 21. Our family practice nurse practitioner, Tera Ritchie cares mostly for adults, but is trained in pediatrics as well.

What is a patient portal username?

Your username will be the email address you provided to set up your secure patient portal account, unless you tell us otherwise.

What is notification in patient portal?

It lets you know that you have a private message waiting for you in your Patient Portal account and that you need to log in to view/read it.

What is patient portal?

A patient portal is a website that you can use to securely interact with Internal Medicine & Pediatrics of Tampa Bay to perform some of the routine, health-related task that you would normally conduct at the office or over the telephone.

How long does it take to get a prescription refill?

Typically messages received after 3pm will not be read or processed until the next business day. Please remember prescription refills can take two (2) business days for processing.

What happens when you add information to your portal?

Whenever information is added to your Portal account, we will send you a message to the email address you supplied. You will also receive verification emails if there has been a change to your account, such as a password, email or other contact information

How long does it take to get lab results?

If you have not received your lab or imaging results in 7-10 business days, please send us a message through the patient portal checking on the status of your results, or call.

How will medically sensitive information be communicated to you?

Medically time sensitive information will be communicated to you through the phone.

Providers

Internal Medicine & Pediatrics is proud to have five providers to care for you and your family. Dr. Frank Demery and Dr. Mark Bilella care for both children and adults. Dr. Karen Ackley cares for children up to age 21. Our family practice nurse practitioner, Tera Ritchie cares mostly for adults, but is trained in pediatrics as well.

Prenatal Consultants

Are you expecting a new baby and looking for a pediatrician? We offer complementary prenatal visits and tours of our office. We recommend you schedule a meet and greet with one of our four board-certified pediatricians. This is a perfect opportunity for you to ask questions and see if our practice is right for you and your family.

Newborns

Having a new baby is exciting, but can be very overwhelming. We are there from the beginning to answer all of your questions and help you on the amazing journey.

Family Care

We are a unique practice, in that we can provide care for all ages. We specialize in newborns and children, but also have doctors who are trained in adult medicine. This provides great convenience for our families who want to get all of their health care done in one office.

Preventative Care

We focus on preventative care in our office and encourage our patients of all ages to get annual physicals. Our goal is to help our patients stay healthy, and not just to be there in times of sickness.

Patient Portal

We strive to provide a greater access for our patients through the secure online patient portal or via an app on your phone. The portal can be used to ask questions, see lab results and request prescription refills. It is a convenient way for you to communicate with our office for your health care needs.

Prescription Refills

We do our best to refill prescription medications in a timely matter. We participate in electronic prescriptions to make the process more convenient and efficient. We are able to send these “escripts” to local pharmacies as well as most mail-away pharmacies.