maine behavioral healh patient portal

Why choose MaineHealth Maine?

We are proud to be part of the MaineHealth family. Our hospitals, labs, highly skilled physicians, providers and behavioral health specialists are committed to providing you with excellent, coordinated healthcare as close to home as possible.

What is the FollowMyHealth® patient portal?

MaineGeneral is committed to providing you the tools you need to manage your health. Once you enroll in our FollowMyHealth ® patient portal, you will be able to connect your health data to a compatible health care application. Are you looking to access your medical records?

Is MaineGeneral’s Patient Portal secure?

Our portal uses a secure, well-established, third-party software system. All information sent to or from MaineGeneral’s FollowMyHealth ® Patient Portal or stored by MaineGeneral’s FollowMyHealth ® Patient Portal is encrypted in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

What is the health information exchange?

The health information exchange is a secure computer system that will helpus share important patient health informationlike drug allergies, prescriptions, diagnoses, and lab and test resultswith other health care providers across the State.

Request an Appointment

With MyChart, you can request an appointment online, even when your provider’s office is closed. You can also view past appointments, cancel appointments and get related information like directions, telephone numbers and instructions.

See a History of Your Appointments

To view past appointments, log in to your MyChart account. Under the Appointments menu, choose Past Appointments from the drop-down list. MyChart will display a list of previous appointments by date.

Cancel Appointments Online

Appointments that are scheduled to occur more than 24 hours into the future may be canceled online. Please call your provider’s office directly to cancel or change appointments that are scheduled to occur in less than 24 hours,

Manage Your Medications

All your medications and dosages are listed in one place. If you are running low and have refills left, simply call your pharmacy to request a refill. To renew a prescription in MyChart, log in to your account, click Medications, then Request a Renewal and provide the requested info.

Send Secure Messages to Your Provider

If you have a simple question about a medication or test result, you can send a secure message to your provider in MyChart. In case of emergency, do not use MyChart to contact your provider. Please contact your doctor directly by telephone or, call 911.

View Test Results

Get your lab test results as soon as they're available and track how you're doing over time. If you had a COVID-19 test completed, results are also posted in MyChart as soon as they are available. With MyChart, you'll see an explanation of your results, and when appropriate, see them compared to results that are considered normal.

Pay Your Bill Online

Sign in to MyChart to pay a bill, view statements, switch to paperless billing, and more. Or, you can pay as a guest.

What is HealthInfoNet's mission?from hinfonet.org

At HealthInfoNet, our mission is to improve patient care, safety, and coordination. To achieve this objective, it’s crucial that patients receiving care in the state understand and trust our services.

Why do we use HealthInfoNet?from hinfonetacademy.org

We use HealthInfoNet to obtain the necessary data – medications, allergies, ED and outpatient notes, and radiology reports – to help our providers determine the right plan of care for our patients.

What is HealthInfoNet Academy?from hinfonetacademy.org

HealthInfoNet Academy is an online learning platform that has been designed to provide quick and easy adoption of the state of Maine's statewide Health Information Exchange (HIE) services for participating organizations.

Why do we use interoperable health information technology?from hinfonet.org

We employ interoperable health information technology so that we're constantly evolving and advancing to meet the needs of our participants.

How long does it take to book an appointment with HealthInfoNet?from hinfonetacademy.org

We often have patients that book appointments with us within 24 hours. Having HealthInfoNet helps us obtain real-time information about those patients so that our providers can be prepared and well-versed in advance of their visits.

Does Maine have electronic health records?from hinfonet.org

We have connected hundreds of healthcare locations across the state to establish comprehensive electronic health records for Maine patients. In turn, we provide our participants with a powerful suite of services designed to help their end users be confident in their operational workflows and decision-making abilities.

When will follow my health results be posted?

Starting Friday, April 16, the test results you see on the FollowMyHealth® patient portal will be posted there as soon as they come in. Faster turnaround of test results means you could see your results in the portal before your doctor sees them and calls you about them. You can choose to view your test results right away or wait until your doctor’s office contacts you about them. If you see your results and have questions, please contact your doctor first to ease your concerns.

How to schedule an appointment on FollowMyHealth?

The first is by using one of the appointment links—either clicking on the “Request” box under “Appointments” on the right-hand side of your MaineGeneral’s FollowMyHealth ® Patient Portal homepage or using the “Schedule an Appointment” link at the top of the homepage. Alternatively, you can navigate to the “My Providers” section of your FollowMyHealth ® account, and then select the provider you wish to see.

How old do you have to be to get FollowMyHealth?

Family members who are 18 or older can sign up for their own FollowMyHealth ® accounts. For children ages 0 – 12, parents may fill out an application for a proxy account. For teens, the information available in the portal may be limited. Please ask your provider’s office for a Portal Proxy Application or come, with ID, to Medical Records, Hathaway Creative Center, 10 Water Street, Waterville, ME 04901. Use the East entrance and take the elevators to the 3rd floor.

Can you share your health information with a third party?

Sharing your health information with a third-party health care application may lead to further disclosure because it will allow the application access to your personal health information with different policies than MaineGeneral and FollowMyHealth ®.

Can you use FollowMyHealth portal in Maine?

If you are a MaineGeneral patient and wish to join the FollowMyHealth ® Patient Portal, please click on the application and instructions below. You cannot use the portal until you sign up via an invitation email sent by us.

What is the best hospital in Maine?from mainehealth.org

U.S. News & World Report has named Maine Medical Center (MMC) as the best hospital in Maine for 2021-2022. It is the ninth consecutive year that the hospital has been named as a “Best Regional Hospital.”.

Is Maine Medical Center modernizing?from mainehealth.org

Maine Medical Center is working on the largest modernization and replacement project in its history. This patient-focused initiative will enable the state’s largest hospital to meet the most urgent health care needs well into the future.

Patient Safety During COVID-19

Keeping you safe is our top priority. Learn more about our enhanced safety measures and why you shouldn't delay care.

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What is Northern Maine Medical Center?

Northern Maine Medical Center is committed to your mental health and believes that all individuals have a right to the highest quality mental health care and to be an active participant in planning their care. All patients have the right to fulfillment of basic needs in the realm of physical, psychological, spiritual, biological, emotional and environmental areas. We support the patient’s optimal level of functioning and the preservation of rights.

How to manage stress from computer?

Manage stress by limiting computer screen time and media exposure. Check in regularly with colleagues, family and friends. Stick to a routine: get enough sleep and make time for physical activity. Recognize the good things that are happening around you.