long pond pediatrics patient portal

What is Long Pond Pediatrics?

Long Pond Pediatrics & Osteopathy is a private group practice devoted to the following: 1 Excellence and compassion in the delivery of care, responsive to the needs of our patients and their families 2 Continued growth, safety, and efficiency while responding to performance standards and significant changes in the health care environment. 3 Positive healing environment that encourages a commitment to excellence. 4 Taking the time to know and treat every patient and his or her families as the individuals they are

What do you call a patient in the parking lot?

All patients need to call when they arrive in the parking lot to be screened for clearance to enter the building. When you arrive, please call 508-747-1663 and press “1” to be connected to the receptionist. Once cleared, you will be told what room to go to.

No Show Policy

We request you provide the office with a 24-hour notice if you need to cancel or reschedule an appointment. We make every effort to remind our patients of any appointments they have scheduled. We understand that unforeseen things do come up and have put in place an escalating no-show policy.

Late Show and Sibling Add-on

If you are more than 10 minutes late for an office appointment and 15 minutes late for a physical, we may have to reschedule your appointment for another time or day depending on the schedule.

Well Child Visit Co-pays

Not all insurance plans are subject to the “no co-pay” for a physical portion of the Health Care Reform Bill. Some plans have been given a “grandfathered” status and are still allowed to impose a co-pay. A co-pay will be charged for every visit UNLESS your card specifically states no co-pay for physicals.

How to file a complaint against Long Pond Pediatrics?

If you believe your privacy rights have been violated, you may file a complaint by writing to the address below or by calling the Long Pond Pediatrics and Osteopathy, PC compliance hotline at 508-747-1663. You may also file a complaint in writing with the Secretary of the U.S. Department of Health and Human Services in Washington, D.C. or through the regional office at J.F.K. Federal Building – Room 1874, Boston, MA 02203. The complaint must be filed within 180 days of the alleged violation. There will be no retaliation for filing a complaint.

What is protected health information?

We are legally required to protect the privacy of information that identifies you or could be used to identify you, and relates to your past, present or future physical or mental health condition(s) or the provision of past, present, or future healthcare services ( including payment for those services). This information is called “protected health information” or “PHI” for short.

Does Long Pond Pediatrics use PHI?

Long Pond Pediatrics and Osteopathy, PC may use or disclose your PHI to carry out its responsibilities as a healthcare provider. Long Pond Pediatrics and Osteopathy, PC may use or disclose your PHI without your written authorization for the following reasons: