harm to patients was estimated at more than 400,000 per year. Serious harm seems to be 10- to 20-fold more common than lethal harm. ... (J Patient Saf 2013;9: 122Y128) ‘‘All men make mistakes, but a good man ... September 2013 From the Patient Safety America, Houston, Texas. Correspondence: John T. James, PhD, Patient Safety America, 14503 ....