Multiple messages will confuse the Patient Portal system. Hillcrest staff will respond to the message within two business days; Do not send messages harassing Hillcrest staff members; Contact Administration and Main Offices. Hillcrest Family Services; 2005 Asbury Road; Dubuque, IA, 52001; Phone: 563-583-7357; Toll Free: 877-437-6333; Fax: 563 ....