Please call Member Services at 1-800-794-5907 (TTY: 711). We are happy to answer your questions about MyCarePlus. We can even walk you through the steps to register. From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m..