Click Here to Access Our Secure Patient Portal For urgent medical matters, please contact us during our regular office hours. In case of a medical emergency, call 911. Downtown Office (210) 226-9705 Hardy Oak (210) 494-2000 Lincoln Heights (210) 656-3040 Medical Center (210) 614-1000 Northeast Methodist – Toepperwein (210) 657-4099 Westover Hills.