If you are a DaVita patient and want to make a payment online, go to the Patient Payment Portal. If you have any questions about payments, please contact the Patient Resources department at 1-866-580-6470 Monday-Thursday from 6 a.m. to 3 p.m. (PT) and Friday from 6 a.m. to noon (PT). You can also email us at PatientResources@DaVita.com. Physicians.