How to contact Medical Records: medicalrecordsrelease@hopenetwork.org. Fax: (616) 389-2745. Phone: (616) 301-8000 ext. 12343. Medical Record Release Fees: Clients: No charges for copies of medical records. Workers’ Compensation: $0.45/ per page, plus: First 0-15 minutes of document retrieval: $2.50..