If you need help with your patient portal account, our portal support team can assist you. They can be reached at 859-218-6221 or 844-820-7344 (toll-free). Please call from 8 a.m. to 5 p.m. Monday-Friday. They can help you with questions about your account through FollowMyHealth (through the end of August 2021) or with getting set up on MyChart..