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What do you need to know about Advocate Christ Medical Center?

If you have health insurance, we will need a copy of your health insurance identification card. Advocate Christ Medical Center will submit bills directly to your insurance company and will do everything possible to expedite your claim. If you do not have insurance, payment is due at the time of service.

How do I pay my Advocate Health Medical Center Bill?

Advocate Christ Medical Center offers online bill payments. You can pay your hospital bill, check account status and verify insurance information through the secure, easy-to-use service. To learn more about the new feature, visit advocatehealth.com/billpay. Counselors are available to answer billing questions or assist you with a billing issue.

How do I contact Advocate Christ Medical Center Chaplain?

Contact a chaplain by calling 41-PRAY (41-7729) from your hospital room phone, or ask your nurse for assistance. What services are available for people with special needs? Advocate Christ Medical Center is committed to serving patients who have disabilities.

How do I contact Christ Health Center’s after hours service?

If you are a patient of Christ Health Center need to speak to a provider concerning an urgent medical matter, please call our after hours service at (205) 380-9455. Christ Health Center - Multiply Campaign from Christ Health Center on Vimeo.

What forms do you need to sign for hospital stay?

These forms include: Health Care Consent form, HIPPA form, Acknowledgement of Responsibility form, Coordination of Benefits form list ing any other insurance you may have, if any, and if you have Medicare, the Important Message from Medicare document.

What do I need to know when I leave the medical center?

When your doctor feels that you are ready to leave the hospital, he or she will authorize a hospital discharge. Please speak with your nurse about our discharge procedures. Here are a few tips to make your discharge process run smoothly:

What should I bring with me for my overnight hospital stay?

During your hospital stay, you will only need a few personal items, such as toiletries, bathrobe, slippers and a nightgown or pajamas. We do provide hospital attire which is often more practical during your first few days. After that, you may prefer to wear your own clothing.

What types of spiritual care services are available?

The chapel is also used for occasions of formal worship and memorials led by the chaplains.

What are advance directives like a living will or do not resuscitate order?

Advance Directives are instructions you provide ahead of time concerning the medical treatment you wish to receive, should you lose the ability to make your own decisions. At Advocate Christ Medical Center, we can provide you with written forms that meet the requirements of the State of Illinois, which will assist you in documenting your wishes.

Whom do I call with a complaint or concern?

Feel free to report concerns with any aspect of your stay to your nurse, to the manager of the unit caring for you, or you can dial “0” and ask the operator for Patient Advocacy or call extension 41-5452. After hours or on holidays, call extension 41-5452 and leave a message. A patient advocacy specialist will return your call on the next business day.

What if I have questions or concerns about my insurance or paying my hospital bill?

While you are at Advocate Christ Medical Center, we want you to concentrate on your health. But, we know you also are concerned about the financial aspects of your hospitalization, since the ultimate responsibility for payment of your medical center bill rests with you or your guardian.