lansing ncclaren hospital patient portal

What is McLaren Greater Lansing Hospital?

My McLaren is a secure online portal where patients can access their medical information and become a partner with us in managing their health. My McLaren Chart Benefits View visit summaries and lab, radiology, and pathology results from past and current visits Send messages to your care team Access educational information about upcoming procedures

How do I contact McLaren Greater Lansing medical records?

McLaren Greater Lansing 2900 Collins Rd Lansing , MI 48910 (517) 975-6000 View Phone Directory Directions & Parking Patient & Visitors Get Directions Patient Tools At McLaren Greater Lansing, we want to help empower you to take charge of your health care.

How do I pay for my visit to McLaren Greater Lansing?

Patient and Visitor Information McLaren Greater Lansing Home New Campus Now Open Find our new location near the intersection of Forest and Collins roads. McLaren Greater Lansing 2900 Collins Road Lansing, MI 48910 (517) 975-6000 The new McLaren Health Care Campus is also on the CATA bus route. #18 - the Capital Crosstown

Why choose McLaren Greater Lansing for Primary Stroke Center certification?

We offer two ways for you to receive your medical records. Online Portal - a secure online portal for viewing and printing your medical records. Printed Copy - A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department.

McLaren Greater Lansing

McLaren Greater Lansing is a tertiary teaching hospital with 310 acute care beds, located in Lansing, Michigan. This medical center is home to cardiac programs; state-of-the-art clinical centers for oncology and women and children’s health; medical/surgical units; and a full-service pharmacy.

Accepting New Patients

See a McLaren Greater Lansing primary care provider that is currently accepting new patients within four weeks or less—including family medicine, internal medicine, pediatrics, and OBGYN providers.

COVID-19 Update

McLaren has resumed elective procedures and in-office care. Call your provider for details.Testing and safety precautions are in place to protect your health.

Redesigning Health Care

Health care is changing and so are we. McLaren is investing in South Lansing to consolidate its two current Lansing hospital facilities into a new health care campus adjacent to Michigan State University. McLaren and MSU are also expanding partnerships on research, education, and clinical services.

Patient Tools

At McLaren Greater Lansing, we want to help empower you to take charge of your health care. We offer convenient tools that you can use to be seen by a physician from the convenience of your home or office, gain access to your personal medical records, find a doctor close to home, and more.

Patient Stories

Fear—it’s the first thing Deborah Nutt felt when she was told that the lump she found wasn’t an infected lymphoid; it was squamous cell (neck) cancer.

The Latest From M c Laren Greater Lansing

"I love the people I work with and the work is never the same. I learn something new every day." At 10 years old, Jenna Brotherton v...

What is a patient who is confused?

Patients who are confused, patient receiving a critical diagnosis, imminent death of patient, patient being discharged where the patient needs support with discharge instructions; patients with physical or mental disabilities, including those who are deaf, hard of hearing, or blind.

How old do you have to be to visit a hospital?

Visitors must be 18 years or older and be immediate family (or powers of attorney, guardians, or patient representative). Visitors must always remain in the patient’s room and not gather in common areas.

Your Medical Records

A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department.

Obtaining Your Medical Records

Please visit the appropriate subsidiary link to learn more about obtaining your medical records.

Printed Copy

Medical records may only be requested by the person they belong to or their legal representative according to HIPAA Federal laws.

My McLaren Account Sign Up

At your next visit to a McLaren facility ( hospital, physician office or outpatient facility) please provide your email at registration. A secure invitation containing a link to complete registration to join My McLaren Chart will be emailed to you.

Having Trouble? - My McLaren Chart Assistance

For technical assistance with My McLaren Chart for new users as of October 3, 2020, please call (877) 621-8014.

Can I sign up my spouse, child or another family member for My McLaren Chart?

Currently, only adult patients themselves can sign up for a My McLaren Chart account. In the near future, children, spouses and other dependents can be added to a My McLaren Chart, allowing you to keep track of your entire family's medical information in one secure location.

How do I get technical help with a My McLaren Chart account?

For assistance with your My McLaren Chart account, please contact Syntellis Performance Solutions Customer Support by email PatientPortalSupport@Syntellis.com or call 1-800-851-5043. (Syntellis Performance Solutions is McLaren's patient portal partner.)

How do I sign up for a My McLaren Chart account?

Provide your email at registration during your next visit to a McLaren hospital, physician office or outpatient facility. A secure invitation containing a link to complete registration to join My McLaren Chart will be emailed to you.

What if I see medical information in my account that needs to be updated?

Please contact your local McLaren hospital or physician office to request an update to your information. Below is a list of phone numbers for the department at each McLaren hospital that can help update your information:

What is a patient portal?

The patient portal is available to manage your health online. It provides 24/7 access to your most recent health records and the ability to request appointments and refills for non-opioid prescriptions.

How long does it take to get a prescription refill?

Prescription refills should be requested 48-72 hours prior to last dose for processing. Allow 24 hours prior to contacting pharmacy after the request is placed with the office. No narcotic prescriptions are refilled on weekends.