lane patient portal

What is the my Patient Portal?

This interactive web portal empowers all patients and their families to take a more active role in their care by providing easy, secure access to health information. All of the information in My Patient Portal comes from your Electronic Medical Record. This ensures that you have access to the most accurate, up-to-date information possible.

How do I login to the NextGen patient portal?

The Patient Portal is a secure online website that gives patients convenient 24 hour access to personal health information from anywhere with an Internet connection. A Note About Lab Results... Sometimes you may see lab results load to the patient portal site before your provider has had a chance to review and interpret the results.

What is MyMy patient portal and mHealth by MEDITECH?

Patient Portal Patient Portal Information When you register with our practice and provide your email address, you will receive an email with your login and password information which will allow you to access the patient portal. This email will contain a …

How do I enroll and log on to the NextGen Patient Portal website?

To access NextGen Patient Portal, you must have successfully completed enrollment and created an account. You must complete enrollment using a security token before you log on to the NextGen Patient Portal website. You must obtain the security token from your practice, and set up a user name and password during enrollment.

How do I retrieve my user name?

You can retrieve your user name by clicking the Need help with your user name and password? link on the log in page. You must select I'm having problems signing in and enter your personal information. You will receive an email with a link to reset the password after you enter the correct details.

How do I retrieve my password?

If you have forgotten the password, you can reset the password by entering the user name and answering the forgotten password security question you set up during enrollment. After answering the security question, you will receive an email with a link to reset the password.

How do I reset my password if I do not remember the answer to the password security question?

If you do not remember the answer to the password security question you can select I'm having problems signing in and enter your personal information on the log in page. You will receive an email with a URL to reset the password after you enter the correct details.

What should I do if I am having difficulty resetting the password?

If you are having difficulty resetting the password, you can contact the office and request we send you a password reset link and a new token. You will receive an email containing the password reset link in your account. You can reset the password using the link and the password reset token provided by our office.

Can I combine my accounts?

You must contact your practice to combine your accounts in the NextGen Patient Portal website. Your practice should authorize NextGen Healthcare to change your account information.

Why am I unable to open a PDF or other documents received from a doctor?

Many NextGen Patient Portal documents are in Adobe Acrobat® format. To view these documents, you need an Adobe® Acrobat® Reader. Ensure you have the latest Adobe Acrobat Reader installed in your system. The program is free and can be downloaded here: http://get.adobe.com/reader/