kootenai urgent care patient portal

How do I contact the Kootenai urgent care billing office?

Kootenai Health is working to build the most innovative and patient-focused patient portal available. This new product will be available for patients to download and access in the Spring of 2022. Stay tuned for more information and for when …

What do I need to bring to Kootenai urgent care?

If you did provide your email at registration and have questions about using the online patient portal, contact the patient portal line at (208) 625-5554. Patients tested for COVID-19 should isolate at home while waiting for your results to prevent the potential spread to others. For Kootenai Health Lab Test Results (COVID-19 Testing Included)

How do I contact Kootenai Health’s team?

Kootenai Health makes it easy to obtain copies of your medical records, in paper or electronic formats (for example on a jump drive or as an email attachment). A request for your records can be made by completing the authorization form and returning it to: Mail to 2003 Kootenai Health Way, Coeur d’Alene, ID 83814. Facsimile to (208) 625-6247.

How do I get my records from Kootenai Health?

For questions regarding Kootenai Urgent Care billing practices and policies, contact the Kootenai Urgent Care billing office to speak with a patient account representative at (208) 292-0978 or (855) 742-2089. To learn more about billing for Urgent Care services, visit KootenaiUrgentCare.com. What if I have a billing question during treatment?

Where are Kootenai health records located?

For example, Kootenai Health hospital based records are typically located in the Meditech portal, while Kootenai Clinic physician based records are typically located in the Nextgen portal. More information about using a patient portal can be found here.

Where can I access my medical records?

For easy, direct access to your medical record, you may access your electronic health information through patient portals that correspond to the electronic medical record platforms used at Kootenai Health. For example, Kootenai Health hospital based records are typically located in the Meditech portal, while Kootenai Clinic physician based records are typically located in the Nextgen portal. More information about using a patient portal can be found here.

How to contact Kootenai Urgent Care?

For questions regarding Kootenai Urgent Care billing practices and policies, contact the Kootenai Urgent Care billing office to speak with a patient account representative at (208) 292-0978 or (855) 742-2089. To learn more about billing for Urgent Care services, visit KootenaiUrgentCare.com.

Where to make payments for Kootenai Health?

You can make payments for Kootenai Health and Kootenai Clinic at Kootenai’s business services office at 1221 Ironwood Drive. Office hours are Monday – Friday, 7:30 a.m. to 4:30 p.m.

What is an insurance policy?

Your insurance policy is a contract between you and your insurance company. You are responsible for fulfilling your portion of the contract terms. We encourage you to become familiar with the services allowed, your financial obligations, and any prior authorization requirements included in your insurance plan.

What is Kootenai Care Network?

The Kootenai Care Network is a “Clinically Integrated Network.” Through clinical integration, providers, hospitals and payers can work together in a more coordinated way to improve clinical outcomes and provide more cost-effective care. Network members maintain their independence, but work together in a mutually-accountable way. Through data analytics and collaboration, they develop and implement clinical protocols and monitor clinical performance. This helps achieve high quality care in a more efficient manner than can be achieved independently.

How do network members work together?

Network members maintain their independence, but work together in a mutually-accountable way. Through data analytics and collaboration, they develop and implement clinical protocols and monitor clinical performance. This helps achieve high quality care in a more efficient manner than can be achieved independently.