keller family medical center patient portal

Why choose Keller Medical Center?

Our goal is to provide total healthcare and disease prevention delivered in a compassionate, personal, convenient and cost effective manner. We have been proudly serving Keller and surrounding communities for more than 35 years. We are always accepting new patients, we invite you to stop by our office and visit with our friendly staff.

What is the patient portal?

The patient portal is just one additional service we are excited to offer our patients.

Why choose FMC for your patient portal?

Here at FMC, we are always striving to provide our patients with the best possible medical care through board certified providers, the latest in medical technology and superior customer service. The patient portal is just one additional service we are excited to offer our patients.

How do I sign up for a portal for hospital visits?

Most locations have two different portals: one is for your hospital visit information, and the other contains information from office visits with your doctor. Follow these steps to sign up: To sign up for a portal for your hospital visits, go to any registration desk in your local Ascension hospital.

What to do if you have a concern with a nursing department?from helenkeller.com

If you have a concern, we recommend that you first attempt to resolve it with the department in which the problem occurred. If you don't reach a resolution with the person providing your care, we encourage you to contact the department manager, charge nurse or supervisor. Click here for more information.

What to bring to hospital for overnight stay?from helenkeller.com

Bring insurance card (s), driver's license, a list of all current medications, personal toiletries and night clothes for overnight stays. Do not bring valuables, jewelry or excessive cash with you. If absolutely necessary, valuables may be stored for safe keeping.

Is Helen Keller Hospital smoke free?from helenkeller.com

All of Helen Keller Hospital facilities and properties are tobacco and electronic cigarette/vape free for the safety and comfort of our patients, visitors and staff.

How to retrieve health information from Family Medical Center?

Retrieve and manage your health information online anywhere, anytime with your computer, tablet, mobile device or smart phone with Family Medical Center’s new patient portal, FollowMyHealth™. If you’re a patient of Family Medical Center, you can use FollowMyHealth to review your medical information online and communicate with your Family Medical Center office. This is a FREE service provided by Family Medical Center. In order to create your account, you’ll need an invitation code (usually the last four digits of your social security number). Please contact our office to enroll and receive your invitation email.

How long does it take to get a response from FollowMyHealth?

If you need urgent medical assistance, call 911. If you need a response from the office within 24 hours, please call the office. It may take two to three business days to receive a response to any FollowMyHealth communication with the office.

Can you see prescription refills?

You may see medications that have been prescribed by physicians other than a Family Medical Center physician, such as a specialist. Prescription refills can only be requested on medications that have been prescribed by your physician or one of their partners.

Is Follow My Health secure?

The Follow My Health website is secure and configured in such a way that hackers cannot access the information.

Can you call 911 for follow my health?

FollowMyHealth should never be used for urgent medical matters. If you need urgent medical assistance, call 911.