john randolph medical center patient portal

Why choose John Randolph Medical Center?

Patients and Visitors. John Randolph Medical Center is a community hospital serving Virginia’s Hopewell, Colonial Heights, Petersburg and surrounding communities since 1915. At our hospital, you can access the advanced technology and sophisticated treatments typically found in larger medical centers, alongside high-quality, expert care and a ...

What do I need to sign up for my Randolph health record?

About John Randolph Medical Center. Founded in 1915, John Randolph Medical Center has grown into a 147-bed facility committed and dedicated to serving the entire Tri-Cities Region. We’ve also recently opened TriCities ER, a free-standing emergency room, to better serve the healthcare needs of the growing Tri-Cities community.

Where does the information in my Randolph health record come from?

Our hospital, in partnership with MyHealthONE, has built an intuitive patient portal for those we serve both in our hospital and our community. Together we are delivering you a patient portal that's safe and easy to use. MyHealthONE makes it possible to view, share and manage your health and the health of a loved one, anytime, anywhere.

How do I request a proxy at Randolph health?

Bill Pay - John Randolph Medical Center View and pay your bill online, anytime, anywhere With a MyHealthONE account, you can view and pay your hospital bills, see lab results, find details about hospital visits and more. Pay hospital bills Manage the health of a loved one Make an appointment Download health records Pay your bill with MyHealthONE

Waiting Areas

Visitor lounges are located on most floors, with special areas for families of patients in surgery, critical care and emergency.

Pastoral Care and Chapel

Spiritual services based on your religious preferences are available at any time upon request or referral. Our nondenominational chapel, located on the first floor of the administrative wing, remains open 24 hours a day.

Special Services

Your comfort is our top priority. You will find many special services to ease your stay or to help friends and loved ones while they are hospitalized, including:

View and pay your bill online, anytime, anywhere

With a MyHealthONE account, you can view and pay your hospital bills, see lab results, find details about hospital visits and more.

Flexible Options

Flexibility to pay online means it's easier to focus on what matters most: your health and wellness. Find multiple options to make payments, arrange payment plans and get help when you need it. You can even set up automatic, recurring payments.

About MyHealthONE

MyHealthONE is your secure, online health portal to find your most recent imaging results, view hospital lab results, pay your hospital bills and more. To learn more about MyHealthONE, visit us at MyHealthONE.com

Looking to obtain a copy of your medical records?

You may request the release of your medical records by printing and completing the following form:

Mail

Please allow seven to 10 days for Ciox, the firm who handles these requests to process. Virginia law permits a charge for your records; Ciox will invoice you directly. Rates are $0.25 per page plus postage and handling. Prepayment may be required before records are mailed out.

Facility or Doctor

If you are a facility or a doctor’s office requesting records on a patient currently being treated, or you are a patient requesting records be sent to a physician for continuation of care, please fax a completed release form to (855) 226-6070. Records for continuation of care will be expedited as needed and there is no charge.