jackson purchase medical center patient portal

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Welcome to Jackson Purchase Medical Center

Jackson Purchase Medical Center is a 107-bed (all private), Joint Commission-accredited facility.

Where to Report

All patients experiencing an emergency should report directly to the Emergency Room. Patients undergoing outpatient surgery should report to the registration desk on the first floor in the outpatient lobby. (Outpatient registration hours are from 6:30 am - 5 pm). Expectant mothers may go directly to the Birthing Center on the first floor.

What to Bring

Bring your insurance card, claim forms, Medicare or Medicaid card, or Military ID when coming to the hospital for an appointment. If you are admitted, you may need to bring a small number of personal items to the hospital, such as pajamas, robe, slippers and toiletries, including glasses cases, contact lenses, dentures and more.

What Not to Bring

Do not bring watches, jewelry, cash or other valuables to the hospital. Jackson Purchase Medical Center will only be responsible for these items if they are deposited into our safe. Ask the admissions clerk or your nurse about safe deposits upon admission. Please do not bring medications to the hospital.

Accessibility Options

Closed caption television is available to all patients. Please contact the nurses station for instructions to change the settings on your television to closed captioning.

Discharge

When you are medically ready to leave the hospital, your physician will write a discharge order on your medical chart. Your nurses and your physician will discuss discharge information with you, including special diets, medications and limitations on your activities. The case manager will arrange home care or other community services if needed.

Financial Arrangements

When you are admitted, you should confirm financial arrangements for your care. If you have Medicare or Medicaid hospitalization insurance, please bring your policy, identification card and other pertinent information. Most insurance companies require pre-admission certification and a second opinion before surgery.

Physician Charges

Once you are discharged from the hospital, you may receive a separate bill from the physician, anesthesiologist, pathologist or radiologist. These physicians are not employees of the hospital; therefore, they charge separately for their services.

What is MyJacksonHealth?

MyJacksonHealth is a private web portal designed for you to access your personal medical information, making it easy to stay connected and manage your health.

How do I sign up?

During your registration or discharge, simply provide us with your email address. You will receive instructions in an email invitation within 24 hours of enrolling.

How do I create my account after enrolling?

Simply click on the link provided in the invitation email to verify your personal information.

What if my health information is inaccurate?

You can contact your health provider or hospital for an amendment form.

How is my information protected?

MyJacksonHealth uses industry-verified security technology to keep your records safe.

What health information can I download?

You may download any files located in the “Discharge Summary Packet” section of the portal.