intitle:"patient portal" site:portal.athenahealth.com

by Dimitri Wolff 9 min read

Patient Portal - Athenahealth

1 hours ago  · The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, … >> Go To The Portal


What is the patient portal?

The Patient Portal (the “ Portal ”) is an Internet service, powered by athenahealth, Inc. ( “ athenahealth ”, “ our ”, “ us ”, or “ we ” ), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers.

How is my personal information protected in patient portal?

When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

What are the system requirements to use patient portal?

In order to use Patient Portal, you must have: a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results);

Minimum Requirements and Security

a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results);

Security, Confidentiality, and Usage Guidelines for Patient Portal

YOU MUST NOT SEND ANY MESSAGES REQUIRING URGENT ATTENTION USING PATIENT PORTAL. Doing so may create a delay in your receiving necessary medical treatment and could result in loss of life, permanent injury, or significant deterioration in your health.

How We Protect Your Personal Health Information

We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously.

Your Responsibilities

Patient Portal is a communication service offered as a convenience to our patients. We reserve the right to change the terms, conditions, and notices under which Patient Portal is offered.

Patient Portal Messaging

By using Patient Portal, you acknowledge and agree that this messaging service is intended to facilitate dialogue regarding personal health matters. You agree not to use Patient Portal to post or send or post any illicit or offensive material.

Discontinuing Use of Patient Portal

You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change.

Your Clinical Information

As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies.

What do you do if you are an authorized caregiver?from athenahealth.com

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

How to manage risk more safely?from athenahealth.com

Manage risk more safely by staying connected with patients and keeping them engaged with you and their healthcare.

What is clinical technology?from athenahealth.com

Technology that supports clinical efficiency while keeping you ahead of industry change.

Can you access test results through patient portal?from athenahealth.com

Test results can be accessed and reviewed through your patient portal. If you’re having issues locating your patient portal, the portal locator will help you find it.

Can I access my patient portal on my computer?from athenahealth.com

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

What is the Patient Portal?from 19742.portal.athenahealth.com

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

How to find recent charges payable?from 19742.portal.athenahealth.com

Click the Billing tab. Your recent charges will appear listed under Recent Charges Payable Online.

How to see scheduled appointments on calendar?from 19742.portal.athenahealth.com

Click the Appointments tab. Your scheduled appointments will appear listed under Upcoming Appointments . top

How to sign out of a portal?from 19742.portal.athenahealth.com

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

How old do you have to be to use the Patient Portal?from 19742.portal.athenahealth.com

Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

What do you do if you are an authorized caregiver?from athenahealth.com

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Does the Patient Portal have a link to other websites?from 19742.portal.athenahealth.com

This website and Patient Portal contain links to websites operated by other parties. The Practice Entities do not sponsor, operate, control, or endorse any of these sites, nor the information, products, or services provided by third parties through the Internet, nor do the Practice Entities make any guarantee, warranty, or representation regarding the accuracy of the information contained on the websites. The Practice Entities have no control over the security or privacy practices of these external websites. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites.

Minimum Requirements and Security

a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results);

Security, Confidentiality, and Usage Guidelines for Patient Portal

YOU MUST NOT SEND ANY MESSAGES REQUIRING URGENT ATTENTION USING PATIENT PORTAL. Doing so may create a delay in your receiving necessary medical treatment and could result in loss of life, permanent injury, or significant deterioration in your health.

How We Protect Your Personal Health Information

We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously.

Your Responsibilities

Patient Portal is a communication service offered as a convenience to our patients. We reserve the right to change the terms, conditions, and notices under which Patient Portal is offered.

Patient Portal Messaging

By using Patient Portal, you acknowledge and agree that this messaging service is intended to facilitate dialogue regarding personal health matters. You agree not to use Patient Portal to post or send or post any illicit or offensive material.

Discontinuing Use of Patient Portal

You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change.

Your Clinical Information

As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies.

What do you do if you are an authorized caregiver?from athenahealth.com

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

What to do if you have issues logging into your patient portal?from athenahealth.com

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What is AthenaOne?from athenahealth.com

athenaOne is the industry’s most adaptable, network-enabled suite of services that easily scale to meet your business needs.

Can you use a portal locator on a patient portal?from athenahealth.com

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

Which is better, clinical care or solo practice?from athenahealth.com

A recently published study confirmed that clinical care teams produce better outcomes for patients with chronic disease than solo practitioners. See if the disciplinary makeup of the team affected the quality of care.

What do you do if you are an authorized caregiver?from athenahealth.com

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

How to manage risk more safely?from athenahealth.com

Manage risk more safely by staying connected with patients and keeping them engaged with you and their healthcare.

What is clinical technology?from athenahealth.com

Technology that supports clinical efficiency while keeping you ahead of industry change.

Can you access test results through patient portal?from athenahealth.com

Test results can be accessed and reviewed through your patient portal. If you’re having issues locating your patient portal, the portal locator will help you find it.

Can I access my patient portal on my computer?from athenahealth.com

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

What is the phone number for Alfond Center for Health?from mainegeneral.org

For urgent care during the weekend or on holidays, call the Alfond Center for Health at (207) 626-1000 for information about our weekend clinic in Augusta.

What is Gardiner Family Medicine?from mainegeneral.org

At Gardiner Family Medicine, we provide high-quality, comprehensive, and compassionate care to you and your family - and we're here for you at every stage of your life.

What is the phone number for Gardiner Family Medicine?from mainegeneral.org

Phone: (207) 582-6608. Fax: (207) 582-2258. At Gardiner Family Medicine, we provide high-quality, comprehensive, and compassionate care to you and your family - and we're here for you at every stage of your life. We care for you when you're sick but also help you achieve a healthy lifestyle and work with you to prevent illness.

Minimum Requirements and Security

a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results);

Security, Confidentiality, and Usage Guidelines for Patient Portal

YOU MUST NOT SEND ANY MESSAGES REQUIRING URGENT ATTENTION USING PATIENT PORTAL. Doing so may create a delay in your receiving necessary medical treatment and could result in loss of life, permanent injury, or significant deterioration in your health.

How We Protect Your Personal Health Information

We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously.

Your Responsibilities

Patient Portal is a communication service offered as a convenience to our patients. We reserve the right to change the terms, conditions, and notices under which Patient Portal is offered.

Patient Portal Messaging

By using Patient Portal, you acknowledge and agree that this messaging service is intended to facilitate dialogue regarding personal health matters. You agree not to use Patient Portal to post or send or post any illicit or offensive material.

Discontinuing Use of Patient Portal

You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change.

Your Clinical Information

As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies.