interactive patient systems report -klas

What is Interactive patient Systems?

What are IPC (Interactive Patient Care) Systems? IPC systems have traditionally given patients convenient bedside access to caregiver and personal communications, hospital services, entertainment, and educational content specific to their particular treatment or procedure.

What are patient engagement platforms?

A patient engagement platform (PEP) is a digital application that patients can access on their smartphone, tablet or computer. It may be tethered to patient's electronic medical record.

What is patient engagement system?

In a nutshell, patient engagement in healthcare refers to patients being as informed as possible about their options for treatment, medications, recuperation, and all other aspects of the healthcare system supporting them.

What are the 8 types of patient care services?

These health services include:Mental health care.Dental care.Laboratory and diagnostic care.Substance abuse treatment.Preventative care.Physical and occupational therapy.Nutritional support.Pharmaceutical care.More items...•

What are the 4 healthcare delivery system components?

As illustrated in Figure 1–1, a health care de- livery system incorporates four functional components—financing, insurance, delivery, and payment that—that are necessary for the delivery of health services. The four function- al components make up the quad-function model.

What is IVR in healthcare?

IVR (Interactive Voice Response) systems are effectively used in healthcare and hospitals for drug and health library information, prescription refills, history records, medical transcripts, patient information services, automated pre-admissions, patient account records, appointment scheduling and reminder, lab results ...

What are the five phases of the patient engagement framework?

The five steps or phases to engagement that make up the framework include “inform me,” “engage me,” “empower me,” “partner with me,” and “support my e-community.” According to Leslie Kelly Hall, NeHC board member and one of the leaders of the framework's development committee, and senior vice president of policy for ...

What are the five key initiatives of the patient experience?

Five Steps to Improve the Patient ExperienceMake your practice look and feel engaging. Patients will judge your practice before they even meet you. ... Honor patients with respect and attention. ... Improve communication at every step of the patient visit. ... Make ease-of-access a top priority. ... Commit to timeliness.

What are examples of patient engagement?

Learn more about the five essential patient engagement strategies we use to improve outcomes below.1) Identify Patients. ... 2) Provide Education. ... 3) Engage in Shared-Decision Making. ... 4) Deliver Continuous Care. ... 5) Minimize Barriers to Care.

What are 3 different types of healthcare delivery systems?

Healthcare delivery systemsExclusive Provider Organization (EPO) EPO's have a network of providers who have agreed to provide care for the members at a discounted rate. ... Health Maintenance Organization (HMO) ... Integrated delivery system (IDS) ... Preferred Provider Organization (PPO) ... Point-of-Service (POS) Plan.

What is an online engagement platform?

A customer engagement platform is a software that helps you engage with your customers through every touchpoint they could possibly have with your organization. It houses a database of connected content and tracks your audience as they transform from strangers to prospects to customers and eventually to promoters.

What are EHR platforms?

An electronic health record (EHR) is a digital version of a patient's paper chart. EHRs are real-time, patient-centered records that make information available instantly and securely to authorized users.

EPIC AND CERNER LOCKING OUT IPS-SPECIFIC VENDORS

Though Cerner’s and Epic’s IPS products are noted to be less robust than best-of-breed products, all Epic EMR respondents and nearly all Cerner EMR respondents considering an IPS acquisition plan to deploy their EMR vendor’s solution.

IPS STILL LARGELY CONTAINED WITHIN HOSPITALS

Most vendors promote the ability to leverage their product outside the hospital. KLAS validated one Cerner, one Epic, and two Skylight customers engaging patients at home via their IPS to gauge progress or extend educational content. KLAS also validated one customer piloting GetWellNetwork in clinics.

INTEGRATION A TOP REQUEST ACROSS ALL PRODUCTS

Over one-third of respondents highlighted integration as their biggest need, focusing on the seamless flow of patient-education documentation to the EMR. GetWellNetwork had the most respondents report this as the top priority, though other best-of-breed customers noted similar needs.

CareAware myStation

Overall this product can help keep patients engaged in their care, through videos, information about their diagnosis and treatment and so forth. That being said the correct information MUST be in the EMR about the patient for myStation.

GetWellNetwork

From an end user perspective, this is a very good product. However from the technical side it is extremely frustrating. Our facility has had many technical issues since implementation. At our facility, our technical team is the first line of defense and typically if granted the access we could solve many issues on our own.

Optum Interactive Platform

Constant issues with every update; one problem fixed creates another. My company is terminating its contract with the company next year and I can see only positive changes resulting from this decision.

MyChart

MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment.

MediBuddy

MediBuddy is a comprehensive one-stop health benefits management platform that gives members access to inpatient, outpatient, wellness, fitness and preventive care services offered by our curated network of healthcare providers.

ActiveTRACK

ActiveTRACK is platform independent and provides real-time patient status and tracking. ActiveTRACK also measures registration, throughput, and wait times in real-time. This allows management to proactively allocate resources in real-time.

CloudDX Clinic Vitals

Cloud Dx is a telemedicine solution designed to monitor health and wellness..

League

Founded in 2014, League is a technology-focused health company powering the digital transformation of healthcare. Employers, payers, pharmacy retailers and healthcare providers use our award-winning platform to deliver integrated and personalized health experiences that drive consumer engagement.

GetWell inpatient

GetWellNetwork, Inc. is the Precision Engagement health care company. GetWellNetwork’s solutions engage patients and families, empower clinicians and deliver outcomes that matter..

Access Care Planning

Access Mobizio is a software that digitises and automates processes to maximise efficiency to connect office and staff in the field with mobile app to eliminate duplication and achieve complete visibility..