ims patient portal sign in/phoenixaz

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

Why join IMS?

All members of IMS – physicians, physician Assistants, Nurse Practitioners, and staff – are committed to evidence based, patient centered patient care that occurs through consistent and effective communication and collaboration.

Is the secure patient portal HIPAA compliant?

Our Secure Patient Portal provides our patients with a safe, HIPAA-compliant method of accessing their information via the internet. Once a secure portal account is set up, patients may Please be aware that medical advice/treatment is not rendered via the portal.

What is HIPAA and how does it apply to IMS?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA), in part, establishes new standards for healthcare privacy and security. IMS does receive protected health information (PHI) from, and on behalf of, our customers that are subject to HIPAA.

What information does IMS receive?

The information IMS may receive and/or disclose may include your name, Social Security number, address, date of birth, telephone number, marital status, gender, dependent information, claim information and employment information. While this list is not all inclusive, it gives you an idea of the type of information we are referring to in this notice.

What is IMS security?

IMS understands that storing and transmitting data in a secure manner is essential. IMS stores your personal and protected health information using industry standard physical, technical and administrative safeguards to secure data against foreseeable risks, such as unauthorized use, access, disclosure, destruction and modification. Certain information containing personal and protected health information that is displayed or received via Internet Web browser technology is transmitted in a secured environment using 256-bit SSL encryption. You have a right to be notified if a breach of your unsecured PHI occurs.

What is HIPAA in healthcare?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA), in part, establishes new standards for healthcare privacy and security. IMS does receive protected health information (PHI) from, and on behalf of, our customers that are subject to HIPAA. IMS is committed to protecting the privacy and security of personal and protected health information in a manner that is consistent with our customer´s legal obligations. IMS has developed a privacy and security compliance program for our personnel that take into account HIPAA privacy and security standards and reasonable practices in the healthcare industry.

Why do we disclose health information?

We may disclose personal and protected health information reasonably necessary to assist in detecting or preventing criminal activity, fraud, misrepresentation or non-disclosure in a health benefit or insurance transaction/function.

Do IMS require a written authorization?

In certain circumstances, IMS may be required by law to obtain from you separate, written authorization in order to disclose personal and protected health information, such as uses and disclosures of psychotherapy notes.

Can you disclose health information to another person?

We may disclose personal and protected health information to another person or entity in order to administer your group health plan or for purposes of allowing the other person or entity to administer a health benefit plan including, but not limited to, payment and health care operations.

When was IMS formed?

Insurance Management Services (IMS) was formed in June 1983 with a mission of offering unequaled service for the self insured health benefits market. Read More »

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.