imprioving care with patient portal

by Prof. Maximo Waelchi I 3 min read

Do Patient Portals Improve Care? | American Council on ...

35 hours ago Jun 24, 2019 · Patients with access to the portal increased their office visits by 21%. This was true for both patients with multiple problems as well as diabetes by itself. Portal use was associated with an 8% decrease in ED visits and an 11% decrease in hospitalization, statistically significant for those with multiple problems and trending in that direction for patients with … >> Go To The Portal


5 Ways a Patient Portal Can Improve Your Health Care Experience

  • Schedule Appointments. Use the portal to request or schedule appointments with your health care providers.
  • Request Refills. Giving you a convenient way to request refills should make it easier for you to keep up with refills...
  • View your Records. With a patient portal, you gain access to critical health...

Full Answer

Do patient portal interventions improve clinical outcomes?

Jun 24, 2019 · Patients with access to the portal increased their office visits by 21%. This was true for both patients with multiple problems as well as diabetes by itself. Portal use was associated with an 8% decrease in ED visits and an 11% decrease in hospitalization, statistically significant for those with multiple problems and trending in that direction for patients with …

What do patients want from a portal?

Dec 19, 2019 · Patient portal interventions lead to improvements in a wide range of psychobehavioral outcomes, such as health knowledge, self-efficacy, decision making, medication adherence, and preventive service use. Effects of patient portal interventions on clinical outcomes including blood pressure, glucose, cholesterol, and weight loss were mixed.

How do patients Register on the patient portal?

Feb 07, 2018 · For the patient portal implementation to be most beneficial, the practice will offer patient education sessions to help patients register and to familiarize them with the portal’s features. In addition, a computer will be placed in the waiting area so staff can help patients register with the portal on the spot.

Do patients and caregivers use portals to communicate with healthcare staff?

Aug 03, 2020 · Patients who do see you for a telehealth appointment, or who have outstanding bills from previous visits can use the portal to pay if your portal is integrated with your medical billing, EHR, and practice management systems. Information from the visit is automatically sent to billing, and once the payer portion is complete your patients get a notification of …

How does patient portal improve patient care?

Better Patient-Physician Relationships Patient portals provide the ability for patients to have 24-hour access to connect with their provider by reviewing patient health information (PHI), asking and answering questions, and reviewing notes, making the patient-physician relationship closer than ever.Dec 8, 2017

How do patient portals contribute to patient centered care?

Further, portals help providers educate their patients and prepare them for future care encounters. When patients have access to their health data, they are better informed, and have the potential to generate deep and meaningful conversations regarding patient wellness during doctor's appointments.May 13, 2016

How does patient portal improve communication?

The care team is now able to keep in contact with patients more reliably and ask them direct questions when needed. Using the portal has enabled the organization to be more transparent and interactive with patients, and to proactively send patients the information they need.

Why is patient portal important in healthcare?

Access To Electronic Medical Records (EMR) Saves Patients & Staff Time. A patient with access to their patient portal can access their medical records at any time via the Internet. No more having to wait in line at the doctor's office just for some paperwork.Sep 7, 2020

What are the top pros and cons of adopting patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

What should be in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What is the goal of hie?

The goal of health information exchange is to facilitate access to and retrieval of clinical data to provide safe, timely, efficient, effective and equitable patient-centered care. HIE can also be used by public health authorities to assist in the analysis of the health of populations.

How to get the most value from an EHR?

To get the most value from an EHR, practices will need to invest time in training and preparation. Some customization of the system will likely be needed based on how the practice functions and the individual work styles of the various providers.

When did Dover Family Physicians adopt EHR?

Dover Family Physicians adopted an electronic health record (EHR) system in 2008 with a goal of improving the quality of patient care and especially strengthening preventive care services. The practice has focused on ways to use the EHR to engage patients and their family members in their health and healthcare through a patient portal implementation. The practice, located in Dover, Delaware, has four physicians and two physician assistants, and provides primary care to more than 800 patients weekly.

Provider-Patient Messaging

One of the biggest challenges right now for patients who have healthcare needs unrelated to COVID-19 is limited access to healthcare facilities. Even those who might be able to go to a clinic that is open and has a provider available might not feel comfortable doing so, especially if they are at higher risk for complications from COVID-19.

Medication Refill Requests

Millions of patients still need medication refills, but with some clinics understaffed or operating on shortened hours, a patient may have a hard time calling in to reach someone about his or her refill.

Online or App-Based Bill Pay

Patients who do see you for a telehealth appointment, or who have outstanding bills from previous visits can use the portal to pay if your portal is integrated with your medical billing, EHR, and practice management systems.

What is a patient portal?

The patient portal is best known for its connection and communication capabilities. A quality solution should come with an easy-to-use messaging center where patients and providers can stay connected more than ever. Here, patients can ask important questions, bring up developments in their care, and form a connection with their provider. Without this tool, patients are put in a position where they have to address everything on their mind in a single visit with their provider, losing information between interactions and forgetting to address key details in their care. The patient portal makes it simple for the patient to stay completely connected with their provider, preventing important developments from slipping through the cracks.

How does a patient portal help?

Research shows that patient portals have a huge impact on the way a patient interacts with their provider as well as their overall care experience. Implementing a quality portal within your organization can help your patients stay connected, improve communication with their providers, and help them gain insight into their overall health.

Why is patient portal important?

Not only is the patient portal a convenient place for patients and providers to communicate, but it is also the place patients go to understand their personal health. Here, patients can review their care plan so that they can adhere to it more easily and gain instant access to test results in real-time. They can then review them with their providers and know exactly where they are in their progress. Increasing access to information is essential to achieving better patient outcomes.

Why is it important to get your patients involved in their care?

Getting your patients actively engaged in their care is essential to achieving a better health outcome. Unless a patient is independently involved in their medical care, it can be difficult to get them to adhere to their treatment plan and achieve quality results.

How effective are patient portal interventions?

Patient portal interventions were overall effective in improving a few psychological outcomes, medication adherence, and preventive service use. There was insufficient evidence to support the use of patient portals to improve clinical outcomes.

Why is patient portal important?

Understanding the role of patient portals as an effective intervention strategy is an essential step to encourage patients to be actively engaged in their health care.