impact of pre-patient portal and retainment

by Jacklyn VonRueden 8 min read

Measuring the Impact of Patient Portals

32 hours ago Given the paucity of research on the impact of patient portals on health care utilization, peer-reviewed studies and unpublished reports most commonly document characteristics of portal users and overall uptake (i.e., portal usage) by patients. Many of the studies and reports looked at frequency of use of patient portal features. This measure is important in improving the … >> Go To The Portal


What is the impact of patient portals on patient care?

Given the paucity of research on the impact of patient portals on health care utilization, peer-reviewed studies and unpublished reports most commonly document characteristics of portal users and overall uptake (i.e., portal usage) by patients. Many of the studies and reports looked at frequency of use of patient portal features. This measure is important in improving the …

Do patient portals empower patients?

Oct 01, 2017 · Mobile health (mHealth) is a means of providing health services or information via portals or applications (apps) on wireless devices, such as smartphones or tablets.1 Patient portals are secure websites that help patients access their health information at their convenience. Many patient portals are mobile enabled via a web-based platform and are …

Do electronic patient portals and personal health records facilitate patient access?

Nov 26, 2012 · Impact on Patient-Physician Communication. Some of the reviewed studies addressed aspects of patient-physician communication. The general patient portal (KP HealthConnect) assessed by Zhou et al led to a slower increase of telephone contacts, and a quicker decrease of primary care office visits, compared to the control group .

What is the future of research on patient portals?

May 09, 2011 · This is archived content, for historical reference only. Patient portals can offer important benefits to patients and to provider organizations. These technologies — particularly when integrated with an electronic health record (EHR) — have the potential to improve both quality and access to care through features that enable patients to communicate electronically …

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What are the benefits and challenges of using patient portals?

What are the benefits of patient portals?Patient portals are efficient. ... Patient portals improve communication. ... They store health information in one place. ... Patient portals satisfy meaningful use standards. ... They improve data accuracy. ... Patient portals make refilling prescriptions easy. ... They're available whenever you need them.More items...•Jul 15, 2019

What are the benefits disadvantages and problems that can occur from using a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

What is the advantage of a patient portal for the patient?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

What are the advantages of patient portals to the patient and to the healthcare facility quizlet?

The patient portal supports two-way communication, which allows the patient to work with physicians between patient visits, request appointments, and receive reminders. These reminders can be for appointments, need for follow-up, and more.

What are the barriers to implementing PHRs?

A series of issues have been repeatedly listed as key barriers to the use of PHRs by patients and physicians including, privacy and security concerns, costs, integrity, accountability, and health literacy. PHRs have given control to the consumer and have provided patients with autonomy and empowerment.

How do patient portals affect nursing?

Takeaways: Patient portals facilitate patient engagement in healthcare decisions, improve communication, and streamline care. Less than one-third of patients access patient portals to view their medical data. Nurses can improve patient portal use by explaining the benefits and providing education.Dec 20, 2021

Do patient portals improve outcomes?

Patient portal interventions lead to improvements in a wide range of psychobehavioral outcomes, such as health knowledge, self-efficacy, decision making, medication adherence, and preventive service use.

Why is PHR important?

If you see multiple doctors and they don't use the same EHR system, a PHR is a good way to keep all of your health information in one place. A PHR also empowers you to manage your health between visits. For example, a PHR enables you to: Track and assess your health.

Can you think of any potential disadvantages of patients using the patient portal system within the EHR justify your answer?

One con to keep in mind with patient portals is that some patients may not have much experience with computers, preventing them from getting the most out of it. Another drawback is the potential for data breaches, so you'll need to work with a vendor that provides robust, secure EHR software.May 23, 2017

What are the disadvantages of accessing your health care online?

Con: Online Health Research Can Lead to Unnecessary Anxiety Your increased anxiety might worsen your pain and other symptoms. It's easy to assume the worst when you check your symptoms online, but don't panic if your symptoms align with a serious condition. Instead, seek appropriate medical care.Dec 5, 2017

What safeguards are in place for patient portals?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

What is a patient portal?

Patient portals are secure websites that help patients access their health information at their convenience. Many patient portals are mobile enabled via a web-based platform and are therefore considered a form of mHealth. Patient-focused mHealth apps—software or programs stored directly on the mobile device—can provide an opportunity ...

What is mobile health?

Mobile health (mHealth) is a means of providing health services or information via portals or applications (apps) on wireless devices, such as smartphones or tablets. Patient portals are secure websites that help patients access their health information at their convenience. Many patient portals are mobile enabled via a web-based platform ...

What is mHealth communication?

Communication generally takes the form of secure messaging such as live chat or e-mail among patients and providers , including primary care and specialist physicians, pharmacists, and many others.

What are the limitations of EHR?

The limitations of the EHR and the patient portal have presented challenges, such as the inability to send clinical summaries to patients via the portal. The practice can only move ahead with certain aspects of patient and family engagement as quickly as the system is upgraded.

When did Dover Family Physicians adopt EHR?

Dover Family Physicians adopted an electronic health record (EHR) system in 2008 with a goal of improving the quality of patient care and especially strengthening preventive care services. The practice has focused on ways to use the EHR to engage patients and their family members in their health and healthcare through a patient portal implementation. The practice, located in Dover, Delaware, has four physicians and two physician assistants, and provides primary care to more than 800 patients weekly.

How to get the most value from an EHR?

To get the most value from an EHR, practices will need to invest time in training and preparation. Some customization of the system will likely be needed based on how the practice functions and the individual work styles of the various providers.

How long does it take for a nurse to respond to a patient?

The practice established standards for response times of within 4 hours for more urgent questions to 2 days for prescription refills

How does a patient portal help?

Among them, patient portals are recognized as a promising mechanism to support greater patient engagement by increasing communication between patients and providers , and enabling patients to make competent and well-informed decisions. Empowered by the rapid development of health information technology and facilitated by the US federal government (e.g., the Health Information Technology for Economic and Clinical Health Act, which authorized incentive payments to physicians who demonstrated “meaningful use” of health information systems [ 2 ]), patient portals are now widely available and increasingly being adopted by patients and providers.

What is UF Health?

The study was conducted at UF Health, a medical network associated with the University of Florida (UF). The UF Health network includes two academic hospitals and several other hospitals and facilities in North Central Florida. In 2011, UF Health started offering “MyUFHealth,” also known as MyChart® by Epic®. MyUFHealth is an electronic patient portal that provides patients a secure and convenient way to access portions of their medical records (e.g., released test results, after visit summary), communication with the clinical service providers using secure messaging, request prescription refills, and management of outpatient appointments. MyUFHealth is available to patients who are seen in the UF Health network at Gainesville or Jacksonville hospitals and physician outpatient practices. MyUFHealth pediatric proxy for children under 18 years old is also available and can be established in the UF Health Physicians clinics. Proxy access allows a parent (or guardian) to log into their personal MyUFHealth account, and then connect to the MyUFHealth account of their child. Therefore, children under 18 years old can also be portal users in this study.

Is the data from the current study publicly available?

The datasets analyzed during the current study are not publicly available due to the protocol. Data are however available from the authors upon reasonable request and with the permission of UF IRB.

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