hss patient portal

by Jules Pfannerstill 9 min read

MyHSS: HSS app for patients

18 hours ago HSS has resumed full operations at all locations. We continue to offer virtual care (telehealth) as well. We have put in place many safety measures to protect our patients and staff. These include limits on visitors and health screenings for patients and visitors. >> Go To The Portal


How do I view my HSS lab results and billing statements?

HSS has resumed full operations at all locations. We continue to offer virtual care (telehealth) as well. We have put in place many safety measures to protect our patients and staff. These include limits on visitors and health screenings for patients and visitors.

What is the myhss portal?

MyHSS: HSS app for patients MyHSS Your personal connection to world-class care HSS is always seeking ways to improve our patients’ experience. With the new MyHSS app, you can manage your care and access important information and resources at HSS, all in one place. MyHSS is designed to give you quicker, easier access to the information you need.

What's the difference between the myhss patient portal and the new app?

© 1999 - 2022 Epic Systems Corporation. Protected by U.S. patents. For details visit www.epic.com/patents.. MyChart®, Epic®, Powered by Epic™ and the MyChart ...

What patient resources are available on the myhss website?

The Claim Notice to HSS should be addressed to: Hospital for Special Surgery. Attn: Legal Dept. 535 E 70th Street, New York, NY 10021 (“ Notice Address ”). If HSS desires to assert a claim against you and therefore elects to seek arbitration, it will send, by certified mail, a written Claim Notice to the most recent address we have on file ...

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What is the phone number for HSS Florida?

For more information or to ask questions, please contact our insurance team at 212.774.2607. HSS Florida may be able to offer financial assistance if it is difficult for you to pay for your care. Aid may be available for patients who are uninsured or underinsured.

What is myHSS portal?

MyHSS is an online patient portal that provides secure access to your HSS healthcare information. It is available on any mobile device, computer or tablet with an internet connection using your secure login credentials.

What is HSS medical?

HSS is committed to providing high-quality care to patients regardless of age, race, color, creed, ethnicity, religion, national origin, language, culture, socioeconomic status, physical or mental ability, veteran or military status, marital status, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

What does HSS do?

HSS will use this information to fulfill your request, interact with you, or provide information on publications, services, or merchandise relevant to your professional, educational, clinical or research interests (“Products and Services”).

What is the phone number for HSS?

Telephone: (212) 606-1592. Other Sites: In order to provide you with other valuable information, the Applications may contain links to websites other than our own. Unless otherwise indicated, HSS does not control the content that appears on linked websites that are not clearly identified as part of our Applications.

What is AAA arbitration?

The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, “ AAA Rules ”) of the American Arbitration Association (“ AAA ”), as modified by these Terms, and will be administered by the AAA.

Schedule an in-person or virtual appointment today

Now with online booking and convenient same-day options. Learn more about HSS Virtual Care.

Our patients say it best

We receive consistently high ratings from our patients for the quality of our doctors and our hospital. More than 2,900 have shared their experience in their own words.

What is the phone number for HSS?

FAX the completed form to 212.774.7364. If you have any questions regarding your medical records, please call HSS Health Information Management at 212.606.1254 during regular business hours, 8:00 am - 5:00 pm, Monday through Friday.

Who is responsible for maintaining hospital records?

The Department of Health Information Management is responsible for maintaining Hospital for Special Surgery patient records. HSS patients or their personal representatives may request access to all or part of their medical record. Examples of specific information that may be requested include the following:

Pay using the MyHSS portal

You can use the MyHSS portal to pay for services from the hospital and from physicians who participate in MyHSS. Some physicians use different billing systems and cannot be paid through this portal. In those cases, please follow their payment instructions.

Other online payment methods

Currently, HSS Hospital bills, radiologist bills, anesthesiology bills and some physician bills can be paid online with a credit card. Online payments for Hospital and radiology bills are processed by Chase Bank, but you do not need to have a Chase account to make a credit card payment.

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Billing Information

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Our billing experts are here to help with questions about your bills, insurance coverage and financial assistance for your care at HSS Florida. You may be able to use our MyHSSpatient portal to pay your bills for services at HSS. If your physician does not accept payments through MyHSS, they will provide you with other paym…
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Insurance and Financial Assistance

  • HSS Florida is working diligently to provide care through as many insurance plans as possible. We are currently a participating provider with the following plans, and more are to follow. 1. Aetna 2. Aetna Medicare PPO 3. Cigna 4. Medicare 5. Oxford 6. UnitedHealthcare 7. UnitedHealthcare Medicare Until agreements are finalized with other carriers, HSS Florida is working with patients …
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Safety Protocols

  • Our rigorous infection control protocols have been proactively expanded to minimize risk of exposure to the coronavirus. These extra precautions include:
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Visitor Policies

  • We updated our Visitor Policies to ensure a safe environment for our patients, visitors, and staff. 1. One visitor is permitted for adult ambulatory surgery patients starting at patient arrival through the intake process until the patient is ready to go to the procedure space. The visitor may rejoin for the discharge process in the recovery area. Visitors may wait in designated waiting areas dur…
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Diversity and Inclusion

  • HSS is committed to providing high-quality care to patients regardless of age, race, color, creed, ethnicity, religion, national origin, language, culture, socioeconomic status, physical or mental ability, veteran or military status, marital status, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards. Learn …
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